We stayed at this La Quinta inn & suites first at Thanksgiving in 2024. At that time, we had a suite that was spacious and clean and very nice. The hotel was clean and staff was helpful and we had a very nice day. So, when going back this past weekend for a death in the family, we decided to stay there again. This was a very different experience. There was no one to check us in, so we had to use a kiosk and talk to someone by Zoom. At the time we were checking in to other guests were in the process of canceling their reservations and trying to get their money back as their rooms were unsuitable due to odor and mold. We had a regular room that was in poor shape. One light by the sink was out, the smoke alarm on the wall was ripped out and hanging by wires, the wall behind the bed was ripped up and the room was just dirty. So, we stayed because we really had nowhere else to go at that point and needed to get involved in the family get together that was happening. No I was very disappointed and we will never stay at that La Quinta again.