Our stay was 1 night on Christmas Eve and was great. The only complaint was with the luggage carts available to get baggage up to and down from the 3rd floor. These carts had revolving wheels on all 4 corners and were extremely hard to steer.
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月24日
Cleve
Cleve,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月4日
No service
We were there for just two nights. Wednesday and Thursday nights (Thanksgiving). We went out Thanksgiving Day to see family and came back to find out they didn't clean or refresh the room. We came back around 8pm and told the manager but said they were short staffed. I understand that but we should have been told that when we arrived or moved us to another room. Anyway, we wont be using Holiday Inn Express anymore.
Chad
Chad,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
D'Ann
D'Ann,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
Disappointed
Well this stay wasn't as nice as other stays here, I was a little disappointed our room had no wash clothes, the window shades were broken wouldn't let up breakfast wasn't good as previous stays. Check in was very smooth the young lady was on top of her job.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
Barry
Barry,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月29日
The bathroom door stopper did not work.
Roberta
Roberta,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月4日
I recently stayed at this hotel over the weekend and had a TERRIBLE experience and very much an emotionally disturbed experience. This staff harassed, discriminated and broke multiple federal laws pertaining to my service animal.
I announced that I have a service dog AND offered my papers at check in. I was declined in looking at the papers so I thought all was well. 24 hours into the stay my fiancé was harassed on multiple occasions by the front desk and stated we would be charged a $250 fee for my SERVICE DOG. I proceeded to speak with this same person in a calm manner asking to see my paperwork I signed upon arrival showing that it states service dogs are allowed. She claimed I was trying to fight her, yet cameras would show different and my FOUR year old was standing there. I once again offered my papers to clear up the issue and was declined again. 2:45 am comes around and I take my dog out to use the restroom and out of no where receive a $250 charge to my credit card. At this point I am frustrated because I thought we had cleared this situation up. I go to speak to the manager and he was extremely rude, confrontational, and tried to blame me for not announcing her which was not true. He had the audacity to tell me he saw my dog go to the bathroom and there is no way she is a service animal and I don’t look like I need one. At this point I requested a refund because it is ILLEGAL and be refused so I had to call the cops to get my refund. Absolutely unacceptable.
Amanda
Amanda,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月27日
The room I got was not the best room . Handles were missing , the blinds wouldn’t roll up to use natural sunlight . And the bathroom was not it . Looked dirty and unfinished in my opinion . I normally stay at this holiday Inn . But after that stay I will not stay there anymore . I had issues with my reservations I called the Hotel 100 times no answer. No exaggeration 100 times . This was a great place now it’s average .
Mykaela
Mykaela,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月21日
Hotel was nice, would stay there again.
Camesa
Camesa,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月18日
Lots of amenities for business and breakfast
Charles
Charles,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月16日
The place was great, room was clean, hubby and I had a great sleep. Bed, sheets and pillows were very cumfy. Breakfast was delicious 😋. The only negative thing i have is that the elevators seemed like it could break down at any point.
Ana
Ana,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月10日
Spacious clean room
Judy
Judy,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月10日
Olga
Olga,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月8日
Joe
Joe,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
Good
katia
katia,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月2日
Increíble
Victoria
Victoria,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月30日
Hotel fornly texas
The best hotel ive ever stayed in
Paul
Paul,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月25日
Javier
Javier,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月25日
My room had a terrible stench in it. I’m not even sure how to explain the smell but it was terrible. The elevator was scary also it made very loud suspicious sounds while on it.