Tuvimos que cambiarnos 3 veces de habitación, o porque estaban sucias, no tenían refrigeradora o microondas. Lo peor es el ruido de la autopista cercana. Además nunca hicieron en 4 días , la habitación. En el elevador estaban fumando mariguana.
Orlando
Orlando,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月4日
Too many other options
The pool was under construction and we had no hot water. In fact, there was no hot water preceding our one night stay. Only good thing is the free shuttle. The breakfast is also horrible. They did give us a 20% discount. Big deal. We walked across the road to The Holiday Inn and used their pool and deck chairs. Beautiful property. No outside space at Best Western either to relax. Stay elsewhere. Very disorganized from desk with several cruisers there.
John
John,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月3日
Worst Western
They offer a shuttle service but the van is from other hotels and we weren’t able to locate BW so we had to take Lyft for $25. Plus the hotel has not had hot water for the last two weeks. Only one person at the front desk who was way overwhelmed w the people and phones. They say they offer a 20% discount because of the hot water issue.
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月3日
POOR customer service-No hot water, bed bug compla
Crowded at checkin. Had to wait 4 hours as no rooms cleaned. Guest leaving had bites on her arm, possibly bed bugs in room 208. NOT HOT WATER due to water tank issue needing repair. Claim i will get a discount on checkout. Headed there now.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025年2月2日
Cold breakfast and no hot water
Jorge
Jorge,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Marie
Marie,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月2日
Jeffrey
Jeffrey,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月2日
No hot water
Ryan
Ryan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Súper recomendado , buena ubicación
jonathan
jonathan,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月1日
Disappointed
Very disappointing. The pool is not existent, in fact it is condemned as an unsafe structure. The rooms are in very poor shape, rusty dirty light fixtures and paint peeling. The rooms were musty at best and very humid even for Florida. Check in took an excessively long time. The only redeeming factor was the breakfast being descent. Would not recommend staying here
Kyle
Kyle,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
comfortable bed and clean room.
William
William,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月1日
Michel
Michel,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月31日
We arrived in the early evening and there was no restaurant available at the hotel or close by. The only offering was a Dennys and a McDonalds. For the price we were expecting much better accomodations.
James
James,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月24日
Free Shuttle Service is a sham
I specifically booked this hotel because of the free shuttle from the airport. The ground transportation desk in FLL baggage claim said I needed to call the hotel first. When I called, a woman who spoke very broken English told me the shuttle would arrive within 30 min. After 30 min I called again and someone told me the shuttle was on the way. After another 30 min I called a third time and a gentleman apologized and said it was on its way. After 30 more (a total of 90 min waiting outside in windy and 40° temperatures) we took Lyft ($22) to the hotel. No attempt to explain or compensate for our inconvenience at the front desk. This is unacceptable.
Irene
Irene,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月24日
Aaliyah
Aaliyah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月23日
Jeffrey
Jeffrey,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月22日
A Room full of bugs. Stay away and look elsewhere
Hotel looked good from outside and lobby and given close proximity to Hollywood FLL airport we chose this. Early check-in wasn't allowed so we waited until 3pm to get to our rooms. Interior looked decent however on close inspection we discovered ant-like bugs all over. Initially we thought they were just near coffee table however later they were under bed, pillows, mattress and so on.
Called reception and a service person was sent to look. he didn't even come in to room and confirmed he knows about these bugs. Many rooms have complained and he has reported to owner however nothing is being done. Asked us if we would like to change room but then also confirmed there could be many more such bugs in new room provided. We had 3 rooms under reservation and all of them had these bugs. It was nightmarish experience to try and sleep along with kids with moving creatures around.
Ravish
Ravish,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月22日
Darrell
Darrell,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月22日
kenny
kenny,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月21日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月21日
Ree
The bed was hard and the pillows were soft which made for a horrible combination. I was uncomfortable and was unable to sleep.