Breakfast was fine, but the room was awful. I was placed in a basement with no windows or natural light. The room was tiny, with a miniature sink. Booking through Hotels.com UK apparently means you get the worst room in the hotel. BAD service.
Rodrigo
Rodrigo,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 13 日
Reeta
Reeta,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 12 日
Paul
Paul,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 1 日
Bra hotell, rent og god sørvis
Bra, bortsett fra at de gikk tom for kaffekapsler og appelsiner til juice-maskinen. Kaffemaskinen var ikke i orden ved siste frokosten.
Oyvind
Oyvind,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 29 日
David
David,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 22 日
Difficult online check in
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 13 日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 4 日
Stayed in this hotel for 2 nights. Had to make a noise complaint due to a loud buzzing noise that kept us awake
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 1 日
Katherine
Katherine,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Great location
Really recommend hotel. Wonderful location and good room. Was a great surprise to learn we had breakfast included during our stay.
Ethan
Ethan,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 2 日
Great location - good hotel
We picked the least expensive room and it was nicely decorated but very small. Shower pressure is rubbish. The staff are friendly and helpful, lovely location. Complimentary breakfast is a nice touch but stale pastries
Lucy
Lucy,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 24 日
Arne
Arne,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 21 日
Daniel
Daniel,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 14 日
Maria
Maria,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
Second time staying at the Sonder and once again, really impressed.
A great spot in Chelsea at a very reasonable price in comparison. Staff are always helpful and the room has everything you need.
Michelle
Michelle,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
The hotel and staff - overall - were lovely.
1st room was nice but cleaning could do with a little more scrutiny : for instance the walls were still dirty, smudged with previous tenants toothpaste, and the second room clearly had someone smoking in the room prior to us checking in. Not a pleasant feeling
Jan
Jan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 4 日
Robert
Robert,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 27 日
Awful - massive rip-off for the price. Nasty and unhelpful staff (our room was ready at 3 pm but he said if we entered before 4 pm they would charge us $50, ridiculous at a $450/night hotel) He made us sit and watched the clock before he gave us the keys.
Then, the coffee maker was broken, the hook in the bathroom was very obviously broken and should have been fixed and we were kept awake all night by the guest in the room next door snoring — showing how cheap and flimsy the hotel was. Sonder is a RIP OFF - so many better hotels around London and Chelsea for the price.
Sara Schaefer
Sara Schaefer,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
Good deal
Very nice clean, spacious rooms. Hallways don't give the best impression but very good deal.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 23 日
We had to pay 35 pounds for earlier check in at 1:30 pm. Then at 3 pm, a fire alarm went off which interrupted our sleep. Room facilities were poor, which had only one small chair and desk. They don’t provide any cleaning at all. You have to ask for towels and toilet papers. No tissue box.
Shang
Shang,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 19 日
We arrived at 3 pm and were told our room was ready, but that if we wanted to enter before 4 pm, we would have to pay an additional “early” check in fee of $30. Ridiculous. The man at the check in made us sit there for 1 hour watching the clock before he “allowed” to enter our room at 4 pm. 3 pm is hardly “early” check in and plus the room was ready - absolutely no effort was made to be accommodating, instead just to extort us for $30.
Sara
Sara,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 15 日
Everyone booking this hotel should be aware that they do not service the rooms during your stay. It is small, basic and ends up dirty if you stay longer than a night.
Rosamund
Rosamund,3 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 4 月 20 日
Huono ja huonompi
Hyvää: sänky ja kylppäri. huonoa: meluisa ( 1 kerroksinen ikkuna!). Halusimme puolivälissä lomaa puhtaat pyyhkeet ja lakanat: juu, vaihtakaa itse. On kuin jostakin sketsistä.
Aamiainen: ei kinkkua, makkaraa, munia jne ja: yhtenä aamuna juustot ja muut oli loppu. Henkilökunta: "eilen oli tilanne vielä pahempi", ja mitään pranannusta ei tullut.
Lisäksi aamiaishuoneessa ei ollut kaikille syöjille edes kunnon istumapaikkaa. Tämä jo todella törkeää.
Hotelli sijaitsee melkein keskellä ei mitään, kaikki palvelut matkojen päässä. Onneksi on terveet ja hyväkuntoiset jalat.
Käsittämättömän huono koko hotelli muka tasoonsa nähden: Minun arvosana tasan "0"
Jukka
Jukka,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 18 日
Smutsigt och slitet
Att detta hotell har fyra stjärnor är bara en scam. Smutsigt, ingen städning, ingen service, värdelös frukost, slitet, ingen bar eller restaurang… men nära Harrods och Hyde Park. Spillde ut ett glas vatten på golvet och pappret var svart efter att ha torkat. Välj något annat så ni inte också blir besvikna.
Magnus
Magnus,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 12 日
The staff are not interested and look like they don’t want to be there. The door lock system is absolutely stupid. The room was clean and the bed was very nice. Breakfast was basic and no one could work out the coffee machine it was too complicated.