The room was badly soundproofed, noisy and the staff had a bad attitude
Peichen
Peichen,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年12月28日
Could use some work!
Never had cleaning service come to our room the 3 days & nights we stayed, except one time @ 5pm when we got back from our excursion. I have yet to receive a bill with receipt showing proper charges. However I have 3 different charges on my CC account. Just not happy!
Heather
Heather,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Enrique
Enrique,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月28日
Our review
The room is functional but cramped, especially with four adults. The hotel itself is nice and the staff were great. The room had signs of black mold in the shower due to no ventilation and at the AC on the floor were it clearly had been leaking as the boards were warped badly. The bathroom is too small. On the positive, the location was very convenient and the price was not bad. We would stay again, but only the two of us. We would get a second room for our adult children as it was way too small for four adults and the luggage. The TV didn't work (turned on, heard signs, no picture) but didn't fuss a it was our last night and wasn't really a big deal to us. There was complimentary water which is a bonus.
Chris
Chris,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Miguel
Miguel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Juan
Juan,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月27日
Nancy
Nancy,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Josie
Josie,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月26日
Dawn
Dawn,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月22日
Horrible room design & $48 parking
The location was great (rooms were not), and the morning coffee/fruit bar was nice. You get 2 drinks tickets per day…but this is only useful if you drink alcohol. The front desk staff was very helpful!
Beware of the valet parking fee! $48/day, and street parking is only 8am-8pm so that’s not a solution (it’s also the same price for street) - $96 for parking for 2 days is ridiculous
The room was terrible…the sink is in the room itself so this is a horrible design for sharing a room with your children. If they’re sleeping and you need to use the washroom inevitably they’ll wake up.
sarah
sarah,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月22日
Will
Will,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月19日
James
James,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月19日
Calvin
Calvin,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月18日
Room I reserved was “not available” when I checked in. The room was freezing and took forever to get warm. The floor was peeling and sharp. My toddler tripped and fell, the hotel staff did nothing to fix the floor or offer a different room. Considering I paid for a more expensive room and was shoved in this tiny dangerous one, I was not happy. I asked to use a crib which when FINALLY given one, they didn’t provide sheets. I had to pay valet parking since they don’t have a parking lot close enough to carry all my luggage. The parking lot down the street makes you move or pay more starting at 10am. It did smell nice and was cute decor, however, I would not recommend since there are so many other choices in the block.
Patricia
Patricia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Love it here
I always love staying here. The service is always great and I’ve never had any issues booking.
Amelia
Amelia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月15日
Front part of suite not so clean
We stayed in a suite. At first it looked good but when started to examine the room in which I always do I notice that the sofa bed was less than desirable. Therefore we didn’t put anything on it or sat on it. The refrigerator didn’t cool the food or drinks and was dirty with crumbs. I called down stairs and told the front desk and they ask if we wanted to have someone come take a look versus asking us if we wanted to switch rooms. However since we were only there for one night we just stuck it out. Personally I won’t stay here again.
Ryan J
Ryan J,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月11日
Ear plugs needed to sleep
Hotel was very cool, room was great except we had a second floor room where we could hear car and pedestrian traffic all night long waking us up several times per night. My adult daughter finally asked the front desk for ear plugs the second night (readily available) must not be an uncommon occurance
Judy
Judy,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Danielle
Danielle,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月2日
joseph
joseph,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Jacquelyn
Jacquelyn,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
We stay here yearly. This year the property and rooms seemed very rundown. The rate was very house and lacked a lot of amenities the other rooms there have. Not the best stay but we love the staff and the location
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月2日
The outdated suite was disappointing. The furniture in living area was stained and had to cover the sofa and arm chair with sheets to sit down. The sofa bed mattress was so thin the bed creaked and was unusable since the frame could be felt thru the mattress. The bathroom mirror frame was extremely rusted, the toilet and bathtub were also rusted which made usage unappealing. Extra towels would not be delivered to the room when requested and had to be acquired at the front desk.
Unfortunately because of these reasons, I would not care to stay at the Indigo again on future visits to Savannah.
Rebecca
Rebecca,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Overnight in Savannah
We were very pleased from the time we arrived until we left. The employees all seemed to go the extra mile to ensure we felt special and our stay was great.
Three employees in particular really stood out with their excellent service- Tisha at the front desk, Milton with the valet service and Zain the bartender. Because of them, Indigo will be our first choice the next time we stay in Savannah.
Kerry
Kerry,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
Good stay
It was an easy check in. The staff was friendly. The hotel is in a great location.
Free water and a "free" drink was a plus.
Parking is expensive but it is in the city so not a surprise.
The bed was comfy but so much outside noise, hard to sleep.
Definitely felt safe and welcomed at hotel.