Room temperature was below comfortable. The thermostat was set to 77 degrees but it didn’t get over 68. I believe the suite had a high limit of 68 which was not acceptable for a senior citizen. I raised the temperature before I went to bed, assuming it would get warmer, but it did not. When I got up at 1 am freezing it was too late for me to wait for a maintenance engineer to come. I put more blankets on but that didn’t help. My room temperature app read differently than the thermostat in the room. The outdoor temperature was not so cold that it would have an huge affect of the suite. Makes me wonder?
John
John,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
It was ok. A little disappointed on how loud other customers were during the late hours. Also, disappointed that their restaurant was under staffed. Our karate team went there for an event and when we asked for a table for 30, they said NO, because they didn't have the staff to support a table for 30. If you're hosting an event, the hotel should be staff properly.
Maribel
Maribel,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Fola
Fola,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月23日
It wasn’t a horrible stay but some things in the room could be updated.
Ashlyn
Ashlyn,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月19日
Horrible stay
Horrible staff, rooms were not at all as advertised. AC made a horrible sound all night. Staff didnt seem to care. None had a smile on their face nor were welcoming.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Great stay
It was amazing
Alethea
Alethea,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月9日
A simple good evening is too much
Check in was terrible, not a simple hello how can I help you. They gave me the key with no breakfast voucher, which I was entitled.... No explanation of nothing, here's your key and thats it.
Hugues
Hugues,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Joe
Joe,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月15日
Stay was OK
Carol
Carol,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
The restaurant is actually really good, Starbucks moved quickly; however the rooms could use some updating
JEWEL
JEWEL,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Ashley
Ashley,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Heidi
Heidi,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
SEOKJOO
SEOKJOO,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月4日
The beds were hard and pillows were so soft there was no support with even 3 pillows. The hot tub water was brown it was so dirty. I was defiantly expecting more from this hotel.