Our first room was full of roaches :(
The staff didn't say anything like sorry or apologize.
真實旅客
2 晚旅行
6/10
jocelyn
2 晚商務旅行
4/10
Amberley
1 晚旅行
2/10
We get there and we've already paid for the room and there is no water in the building so we can't shower we called ahead of time to ask about the reservations and the person over the phone didn't tell us anything about them not having water or else we wouldn't have stayed there. It was late we were tired so we got the room keys go up to the room the room key doesn't work I go to get my bags out of the car wife goes to get a different key gets a different key and was told a different room I come back and was told a different room than that we both come back down aggravated takes even longer for the clerk to get it together to give us another room it was just terrible terrible terrible will never stay there again.
valeriya
1 晚旅行
8/10
Allan
1 晚旅行
6/10
Douglas
2 晚商務旅行
6/10
Renee
1 晚商務旅行
10/10
Andre
2 晚旅行
2/10
mazen
2 晚商務旅行
10/10
Kathryn
2 晚旅行
10/10
Lillian
2 晚旅行
6/10
Teri
1 晚旅行
4/10
The man that checked me in was nice. He informed me that there was not hot water and offered free cancelation. Since I arrived at 11pm I was not going to try and find another hotel to stay at. When I woke up the next morning there wasn't any water at all. When I went to the desk the employee informed me that they cut the water off because they were working to fix it. So I wasn't able to take a shower at all. They don't offer a discount or no sorry for the inconvenience. Just nothing so I just paid to sleep there and couldn't even take a shower. I just wish they would have informed me when I checked in so all the customers could be aware.
ERICA
1 晚旅行
2/10
Jancarlos
1 晚旅行
2/10
At the front desk, the staff said there is no running hot water at the hotel and suggested me to cancel the booking while I was about to check in. I agreed and the staff cancelled to booking right away. Later, I learned that they cancelled the booking, while charging the night that I didn't stay. The cancellation was not free-costing the night that I did not stay.
真實旅客
1 晚旅行
10/10
Michael
1 晚旅行
2/10
Staff was nice but that was about it. Rooms and hallways smelled like cigarettes and just bad overall. Room and bathroom did not feel or smell cleaned at all prior to our arrival and we were notified the day of that there was no hot water after driving from out of town. You could smell the smoke coming from the vents in the shower to the point it made me a little sick. Additionally, the area itself is a little sketchy. I probably would not stay here next time I'm in town.
真實旅客
1 晚好友同遊
2/10
Its really bad hotel it’s old and our bathroom didn’t clean . And didn’t have any hot waters.. cause I’m read review didn’t believe what people said , but when were when there it’s true. Not come back again
Camtu
2 晚旅行
2/10
The Hotel didn’t have no Hot water the whole weekend and its roach infested.
Dana
2 晚好友同遊
4/10
Hotel was having water issues..they told us the hot was out and would be fixed by the afternoon, so we decided to stay and it was not, on top of that the water from the shower barely even came out. There was trash piled up all over the place. The hotel is very out dated it looks nothing like the photos online.
Jose
1 晚家庭旅遊
10/10
karen
1 晚家庭旅遊
2/10
This hotel let me book a stay and it did not have hot water. When I arrived and then I was informed about the water situation. The guy said he called but he did not. I had to find another hotel the same day which made it a lot more expense.