I recently stayed at the Crowne Plaza Leeds and cannot speak highly enough of the incredible staff and service we received. During an unexpectedly stressful situation, the team showed exceptional care, professionalism, and genuine kindness.
From the moment we needed support, the staff were attentive, calm, and went above and beyond to ensure we felt safe and looked after. It's rare to experience such a high level of compassion and attentiveness, and it made all the difference to us.
The hotel itself is lovely and well-maintained, but it’s truly the people who make it stand out. The team at Crowne Plaza Leeds are a credit to the IHG group, and I will always be grateful for their support. Thank you again for everything