Overall my stay was okay. We checked in on Sunday afternoon and were told housekeeping services would be limited to every third day or we could choose which days housekeeping would stop by. I selected our first day for housekeeping for Tuesday and everything went well. I selected Thursday for our second day and confirmed my choice the night before and again prior to leaving the hotel for a day of sightseeing, just as did with Tuesday's housekeeping day. When We returned Thursday evening, housekeeping had not cleaned the room. The beds were unmade, the bathroom was dirty, the dirty towels were left on the bathroom floor, and the toilet paper had not been replenished. When I went to the front desk to explain the situation, the young lady was very rude and dismissive. I asked for towels, sheets, and toilet paper. She informed me that housekeeping was gone for the day. I advised her that I would make the beds myself. She got very huffy and told me that she would have the towels and sheets delivered to my room. She never apologized for the oversight of housekeeping not stopping by even though while standing at the front desk, I could clearly see my room number on her "Housekeeping List" with a red check mark beside it just like the other rooms on the list. All of the other front desk staff were very pleasant throughout out stay. She is not a good representative of the Hyatt Hotel organization.