Great hotel.. a member of hotel staff not so great
The hotel is perfect. I would give 5 stars but our stay started off very rocky with the front desk clerk. We drove hours and got there late. After waiting for a while with no one at the desk, we finally got someone to come to the desk. He may be the rudest person I have ever encountered in any setting.
Thankfully we booked with no option of refund so we moved forward with our stay at the hotel. The rest of the staff was incredibly friendly and the hotel was perfect. I hope the gentleman working the desk that night doesn’t deter others from staying there. I was very disappointed in his behavior.
Beth
Beth,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Topanga
Topanga,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Perfect stay
Just perfect!! Beautiful hotel , excellent staff !!!
Kandy
Kandy,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 27 日
Kayonda
Kayonda,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
A pleasant, clean hotel
edna
edna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
We like it
Rosa
Rosa,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 18 日
Seems ok. Rooms were a bit small and the bathrooms smaller. Satellite TV wasn’t working too well and one of the elevators was out of service. Nothing great and nothing bad but not sure I’d visit again vs a Hampton inn instead.
Hitesh
Hitesh,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
Amy
Amy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
Terrence
Terrence,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 10 日
Evan
Evan,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 5 日
Rhonda
Rhonda,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Easy access to events. Clean. Good breakfast- waitress was vastly overworked.
Kathleen
Kathleen,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 2 日
I liked the fitness room and swimming pool.
I did not like that that late check out is only very limited possible (till 1pm).
The food is ok but a poor variability. E.g. I asked for a yogurt every morning (4 times) and it was not possible to get one.
Cleanliness: the windows are very dirty...
I however would come again to the hotel as overall service and performance is ok.
Lukas
Lukas,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 30 日
Monica
Monica,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 29 日
Bhanmattie
Bhanmattie,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 28 日
Getting food from the on-site restaurant was horrible. Waitress was left to console customers, we finally left after 25 minutes and being told we were 3rd in line for getting our food - scrambled eggs, bacon and toast
Jonathan
Jonathan,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 27 日
Deborah
Deborah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
We could not find parking for our vehicle 🙁
Radha
Radha,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 26 日
Check in staff was not very helpful but cleaning staff was great. Did allow us to check in early. Area around the hotel was a bit run down but now far from nicer areas.
Bethany
Bethany,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 24 日
Dysheka
Dysheka,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Great service from the front desk agents, were very helpful.