We travel weekly for our travel softball team. This is by far the WORST hotel stay I have ever had. Our door lock did not work, it was "replaced" however keys have to constantly be replaced. We get to our room late at night after a long day at the ball field and have to go back downstairs to the front desk. The breezeway smell of a strong stench of marijuana. Our room was never "cleaned" interior the four days we were there. We did not have enough towels. The hotel forced me to transfer funds and would not take my business credit card because my personal name was not on it (old card) and I was told it was "policy". To make matters worse, we heard constant horror stories from other families who were also staying there about how dirty rooms were, including with feces and mold. The hotel was fully booked so we could not get another room. When management was finally available (she was out for two days), she informed us how sorry she was but argued that she could not give us a refund because Hotels.com has my money.
Doug
Doug,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月16日
It was fine for being short notice and for the price. Room was clean.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Joshua
Joshua,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月13日
Suzanne
Suzanne,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月12日
William
William,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月10日
Clint
Clint,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月9日
Raw sewage dmell
Our check in was great, I think her name was Judy. She got us into our room early. Upon entering our room, there was “restore air” machine running in the middle of the room. I went to the front desk and told her and she called maintenance and had it removed immediately. Once we got unpacked and went into the bathroom, we found out why the machine was there. The bathroom smelled of raw sewage. We turned the exhaust fan on and shut the door. Every time we needed to use the bathroom, we just took a big breath and went in. Then the toilet wouldn’t stop running so making multiple trips into the bathroom to jiggle the handle was not ideal.because of the smell. We should have just requested a new room but we were tired and had hoped it would get better, which it didn’t. We finally cut our losses and got up and left at 3:45am
Dave
Dave,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月1日
Airport convenience
Quick overnight stay very close to airport. Check-in was fast. Room was quiet with comfortable beds & linens. Facilities are dated, but clean.
Candice
Candice,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月1日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Billy
Billy,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月24日
Angel
Angel,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月19日
Check in was fast and efficient. Clerk was friendly. The only issue we had was the heater did not work and the room was cold. They did offer to move us..but i was already in bed and didnt want to pack up and move.
Tina
Tina,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月16日
Pamela
Pamela,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Melissa
Melissa,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月9日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Can't go wrong with this hotel!
Always happy to stay at a Holiday Inn, and this one did not disappoint.
Excellent customer service, and the restaurant downstairs was very good.
They do have a shuttle service, but it wasn't operating when I needed it, but the Uber pickup was extremely quick.
Will stay here next time I'm in Clearwater, FL!
Brian
Brian,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Perfect for quick overnight near airport
Great accommodation near airport with shuttle service.
Leslie
Leslie,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月31日
Great service and location
Nothing to add
Dawn
Dawn,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Updates
Hotel was in middle of remodeling. Updates were needed. Breakfast was not worth the money I had to pay.