Very nice room! Check in is at 3:00, which is a little late. Overall it was a nice stay!
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月6日
Very slow, un-helpful desk staff. No early check in, no late check out. I was told they were too busy to help. Very disappointed ☹️, this is my fifth stay, worst service.
Eerik
Eerik,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Loyd
Loyd,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Lori
Lori,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月27日
**RODENTS IN HOTEL**
I was very disappointed in this stay. I have stayed at Crowne Plaza before but this experience cut me off completely. I had a mouse running around my room at midnight. I called down and they sent up a man with a bucket to “catch and release” the mouse. I was offered water and snacks and a room change. Okay. Thanks. But when I went to complain to the manager in the morning she was rude and didn’t seem to care. I was not offered compensation or a free night or anything. Tried to offer me 5,000 points(when most hotels are a minimum of 30,000-40,000 points for even a decent stay) when I asked for some kind of compensation. I tried calling the regular manager when I returned home and was just as disgusted at her response and no help at all. I’m sure it wasn’t even a manager because if it really was, TERRIBLE CUSTOMER SERVICE to say the least.
Brianna
Brianna,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Amazing update!
Staff were helpful and friendly. Grounds were updated, beautiful and well kept. Room was clean and beds were comfortable. No complaints whatsoever. A huge improvement since staying here 5+ years ago. I was impressed!