My stay was for my Birthday and the room I booked was supposed to have an ocean view and there is no Ocran view per your customer service host on duty yesterday. Upon my arrival there…..I waited around 10 minutes for the luggage carrier but none was available until I was finally in my guest room. Your Bar and Restaurant was closed due to a wedding party no suggestions by the host at the desk
No face towels in my room
I’m not a happy Guest
Jennifer
1 晚旅行
10/10
Jennifer
1 晚好友同遊
10/10
Mary
1 晚旅行
10/10
What an amazing location and what a cool vibe!
The Santa Monica pier was a stone’s throw away as was the 3rd St Promenade.
I loved the fire and the comfy seats in reception. The restaurant has great decor.
Loved our stay!
Gail
2 晚商務旅行
8/10
Pei-Chin
3 晚旅行
6/10
The location is convenient, you can walk to Santa Monica Pier and downtown.
We were surprised to find out the only onsite parking option is $64 per day valet parking. There is a garage near by, but be aware it is difficult to navigate to on your first day.
The elevator is small, slow and often not working.
Will NOT stay there in the future.
Diana
2 晚家庭旅遊
10/10
Perfeita.. ao lado do pier e proximo de restaurantes.
真實旅客
1 晚家庭旅遊
10/10
Pedro
3 晚商務旅行
10/10
Julie
1 晚旅行
10/10
Melissa
3 晚家庭旅遊
2/10
The hotel billed me twice for a one night stay. Kitchen was super slow. Waited more than 30 mins for my order although I was the only customer