2 of us checked in together and were out on different floors. Same last name same time. We didn’t complain
Marcia
Marcia,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月7日
They taken all your money
Came to the Hotel early to check in. Everything appeared to work fine. Charged the normal $50 fee for incidentals. Two hours later we arrive with our guess and they keys don't work. I go down and they needed another $50 because they didn't capture the card. I could see the $50 that was held on my account but they requested another $50. I swipe my card they activate the keys and .....the door wouldn't open. I go up and down the stairs three times each with the person on the desk promising it would work. I finally ask to speak with a manager and the front desk lady radios someone who requests the door to be open. A maintenance guy finally comes to the door 30 minutes later and opens the door with a master key.
Short time later they bring a ticket for free breakfast. I thought that was cool until I see they charged me $16 dollars for the breakfast ticket!!!! So I've spent $116 for things I havent bought. God knows what's getting charged next, in our one night stay.
Shawn
Shawn,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月7日
Jacque
Jacque,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月2日
The light switch didnt work so we had to unscrew the light bulb at night. The window was leaking. There were dirty spots in the bathroom. Stains on the extra sheets we got for the pull out bed in the sofa.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月24日
Non stop freeway noise from vehicles
My main complaint is the free way noise! It kept me up ALL night. There was never a time it wasn’t busy, and people would revv their engines, waking us up all throughout the night. It was honestly a pretty decent hotel other than that! The common areas were beautiful, the room was pretty good, but lacked a lot of amenities and seemed bare. The room ran very very hot. Has to turn the air down to 60 and open a window for it to be bearable.
Brittani
Brittani,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月15日
Cory
Cory,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
maura
maura,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Joe
Joe,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月3日
Sunshine
Sunshine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
julia
julia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Meliza
Meliza,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Agradable lugar para dormir.
Muy confortable y los empleados muy amables
Jose
Jose,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月14日
First room (519) was across from the ice machine. Very noisy. Changed to room 401. Had to wait for housekeeping to unlock our first room so we could get our belongings. It took 20 minutes for someone to come. Much better than old room. Although there wasn’t any body wash. Front desk personnel were VERY nice and VERY helpful!
Victoria A
Victoria A,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月14日
Property is getting old and showing it’s age. Front desk checked me in but didn’t have record l checked in. They said l checked out. The restaurant was confused every morning x3 that my breakfast was included. The breakfast buffet was terrible. Never refilled it as it was emptied. The bacon wasn’t refilled, oatmeal was hard as a rock, french toast was stuck together, the juices were very watered down, took forever to get coffee. Dinner was ok but overpriced. The evening wait/bar staff were friendly and helpful.
vickie
vickie,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月11日
Muy buen servicio
Adolfo
Adolfo,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月10日
Needed a quiet night away from everything and this place made it really enjoyable.
Jeremiah
Jeremiah,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年9月29日
I liked the staff, very friendly and helpful. I didn’t like the plumbing. Flushing the toilet over and over again, wasn’t what I image doing during my stay. The pool had bugs and spiders all over. I’m guessing it’s from the open windows.
Chaundale
Chaundale,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月28日
Taras
Taras,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月28日
Late check in, very hospitable
Michael
Michael,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
10/10 stars
Stay was excellent. The room I book on Hotels.com was actually turned into a meeting room for that day's convention so there wasnt a bed in it when we got there. The front desk was waiting for us when we arrived, told us what had happened and upgraded our room. Also, since we had already purchase breakfast package, the hotel comped our dinner that night in their restaurant.