The staff seemed uninterested in providing assistance if any kind. The room wasn’t clean, the coffee station wasn’t well stocked. The new fee for parking was ridiculous!
Cammie
Cammie,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Plane view
The view of the planes are awesome! Some fly right by your window. Try to get a higher level.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Rudy
Rudy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
David
David,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
Good stay with easy access to the area via Uber and taxis
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 30 日
I can’t recommend this to anyone
this property is not up to any Hilton standard, outdated bathrooms, not working in the lobby. My air conditioning never worked in my room damage on the ceiling of my room from water.
christopher
christopher,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 28 日
Joe
Joe,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
Angie
Angie,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 27 日
Awful stay
The hotel was very outdated, and the room had an unpleasant smell. The tension in the shower rod came loose and fell on me while I was showering. I waited 59 minutes for a shuttle at the Rental Car Center at MCI, calling three times. On the third call, the front desk informed the shuttle driver that I had been waiting for a while in the rental car return area. I also asked about my Honors benefits, but was told I couldn't use them because I booked through Expedia. Overall, I had a disappointing experience due to the poor quality of the room and the lack of proper customer service at the airport. I was glad to leave early this morning at 4:15.
Patricia
Patricia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Betsy
Betsy,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 24 日
Its nice to pay to park where you have absolutely no choice. Is there some great unseen service you are providing? It sure seems to be a great way to reach into our pockets just because you can. Its gratuitous.
Larry
Larry,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
William
William,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Only problem was getting into the back door…hard to get in using my scooter but many helpful guests and staff assisted us.
Debra
Debra,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 21 日
Not five star hotel
With The name of the hotel and size should have been no issues but the TVs were basic with no access to streaming, the rooms a/c did not work well, the pool was dirty. Everything cost money and highly expensive , no complimentary food or drinks.
Brandon
Brandon,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Great except
Great experience with the hotel with one exception: the elevator. I was going down from the 8th floor, the elevator started and then just stopped. No floor number on the display, nothing I had no idea what to do. Terrified, I pushed the open door button hoping for the best and the doors finally opened on the 7th floor. I then humped my bag down 7 flights of stairs because I wasn’t getting on another elevator. Honestly one of the scariest things I’ve experienced. The elevator in question is (looking from the front desk) the second one on the left. Outside of that, everything was great. I won’t be getting on elevators for a while though. Lots of first floor rooms and stairs in my future.
Meredith
Meredith,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Laquesha
Laquesha,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 19 日
Doug
Doug,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
Johnny
Johnny,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 18 日
Michael
Michael,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Eric
Eric,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 13 日
No AC and beds hard as a rock
AC was broken in our room. They offered 2 box fans but it was very hot. Beds are not comfortable. Shower drain was clogged so we couldn’t shower.