Stay was awesome. And I believe George was his name, helped us and set us up with a great room. He even went above and beyond and helped us assure our parking was acceptable.
Lizbeth
Lizbeth,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Amazing Hotel and location
We love this hotel. Very nice place and perfectly located if your going on a cruise. The staff is amazing! We just love Pablo from El Salvador. He was very friendly, professional, helpful, and he always checked on us to see if we needed anything else. He should be employee of the month. This was an incredible trip and stay at your hotel. We are definitely coming back.
Edward
Edward,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Fast check in. Friendly staff.
Tamara
Tamara,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Toni
Toni,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
100% recommend
Amazing service and good location
Bryan
Bryan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Jermol
Jermol,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月5日
PAUL
PAUL,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月4日
The stay was ok, and it’s not the hotel’s fault we got a strong marijuana smell coming in our room the first night of the stay. The resort fee and credit of food and drinks was disappointing since we checked in late evening Friday night and checked out early Sunday morning, on top of an expensive overnight parking rate. The bar was very slow to get our food to go, and then ran out of the food we had ordered. I would look at a different property in a different part of town if we ever return to Long Beach.
Karissa
Karissa,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月2日
shahd
shahd,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月1日
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
Very nice property and food was good. Would have been nice if they had a actual restaurant on the property instead of just the bar. Spa was great nice hard jets and I liked it being up on the 3rd floor instead of the street level
Joseph
Joseph,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Edith
Edith,8 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月24日
Dissatisfied customer due to leaking AC.
Unfortunately, our AC was leaking from the ceiling. We are trying to get money back because they were unable to accommodate moving to another room. While waiting for them to fix it the housekeeper came and said she’d come back. Needless to say, our room never got cleaned. The trash was full from 2 days worth. The manager Nancy may be calling hotels.com.
Gina
Gina,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Fun
Lovely stay and great location
Vanessa
Vanessa,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
Nice refurbished room, pretty clean and comfy. The shower sometimes had a little bit of a sewage smell to it but it was barely noticeable.
What I didn't like is that, I think it is overpriced for the area. On top of the regular rate, they charge 40 for parking and 30 "destination fee". Those 30 they say you can use for food on the premises but still, what if I don't want to eat there at all. Or if I do, then I have to use 30 dollars on overpriced products from the store? The staff didn't care to tell me this when I checked in so that's why I give it just 2 out of 5 star on the staff area. I just realized I "lost" $120 when I checked out and got the receipt.
Francisco
Francisco,4 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月21日
ibhade
ibhade,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月12日
Hotel room was nice and the hotel dacikities were good. However there was limited dining ootions in the area.