old hotel. See a cockroach. The lotion bottle was empty.
Chengzhou
1 晚旅行
8/10
Brynn
1 晚家庭旅遊
2/10
Zauresh
2 晚旅行
6/10
Room was clean and comfortable
真實旅客
3 晚家庭旅遊
2/10
Mustapha
1 晚家庭旅遊
10/10
We loved our stay. Is conveniently located literally steps away of the Riverwalk. EXCELLENT service at the service desk when checked in.
Hotel room:
The faucet needed some update because the water takes some timw to go down but no big deal. Comfortable bed for one night. Overall it was a great stay. Can't rate pool and facilities because we stay for a night but it was more than enough for that little Father's getaway.
Alexis
1 晚家庭旅遊
10/10
Chance
3 晚家庭旅遊
10/10
Lisa
2 晚家庭旅遊
10/10
Robin
1 晚家庭旅遊
10/10
真實旅客
2 晚旅行
10/10
The location is perfect and room was spacious and comfy beds!!
Sandra
4 晚家庭旅遊
4/10
We had a clogged toilet, l called the front desk and no one ever came to the room. The toilet finally flushed but would not work correctly. The bumk beds screws are loose and the beds rocked. The beds were super comfortable and we did have a good night sleep.
John
1 晚家庭旅遊
10/10
The only complaint i have is the valet service is terrible. It took about 20 minutes every time we needed our vehicle. For the amount we paid for valet it should work a whole lot more effeciently.
We told the valet people we were leaving before 6 am and when we went down with our luggage, we had to wake up the guy for our car.
Got to be a better way.
Charlee
5 晚旅行
10/10
Loved everything except the view, but that didn't have an effect on our stay.
Quentin
2 晚旅行
6/10
Ask if your room is over looking the pool during the summer then, ask for a different one! The noise was intense. At least at 10pm it ended. We did have a huge room most of which we didn't use. Really didn't like the hotel as a whole.
Shelly
1 晚旅行
4/10
The Hampton Inn & Suites has one thing going for it. Location, location, location. Our check in was a mess. We were assigned to a room and then at 10 in the evening, they started calling us asking us who we were and what room we were in. The next morning when we went to the desk they informed us we were is a room charged to a different person and we were being charged for a different room. It got straightened out, but it was kind of a mess. There seemed to be a significant leak in the pool area as the dining space had towels and industrial fans all around to soak up the puddles. I don't think we had high expectations. Staying on the River Walk is spendy. We had a place to sleep at night and didn't spend much more time in our room than that.
Kristi
2 晚旅行
10/10
Andrew
3 晚旅行
10/10
We had an amazing time excellent service!
Robert
1 晚家庭旅遊
10/10
Saira
1 晚旅行
10/10
Front stuff was amazing and room very clean. Easy access to Riverwalk and Restaurant.
Luz
1 晚家庭旅遊
10/10
Berenice
1 晚家庭旅遊
2/10
I WAS NOT INFORMED ABOUT THE MY ROOM THAT I PREPAID FOR WAS NOT AVAILABLE, THE WOMAN CHECKING ME IN DID NOT INFORM ME UNTIL I WENT TO THE ROOM AND SAW IT WAS NOT THE ROOM. SHE THEN TOLD ME THERE WERE NO AVAILABLE ROOMS TILL THE NEXT DAY. THE ROOM WAS WAY SMALLER AND SHE SAID I WOULD GET A DISCOUNT, THE NEXT DAY I GOT THE ROOM I WANTED BUT NOT TILL 1PM. AND I WAS ONLY DISCOUNTED THE VALET NOT WORTH THE ROOM THAT I HAD PREPAID, THE HOTEL HAD A LEAK AND NOT SAFE AT ALL. WILL NEVER STAY THERE AGAIN
elizabeth
2 晚家庭旅遊
10/10
Rigoberto
2 晚旅行
8/10
Very disappointed in the breakfast . There was no bacon or sausage and the buffet seemed scaled down . No pastries to tempt me either. No bananas. We have stayed at many Hampton Inns and have had no complaints about the breakfasts. On the other hand we were upgraded to a room with the view of the river walk which was lovely . Nothing but praise for the young black man who waited on us at the desk when we checked in early on Saturday afternoon. He checked us out today , Sunday , he was joyful, personable and a great representative for your company . Wish I could remember his name!
Susan
1 晚旅行
10/10
The room was exceptionally clean and it faced the waterfront. The parking was fairly priced at $25/night and the breakfast...absolutely delicious!