Furniture was pretty dated, but the property was well kept and was just fine for our stay.
What I didn't like: The door with the smart lock, for entry, is in the master bedroom. It's on the door knob, and not on the deadbolt. (deadbolt requires a key which we were not given) My wife unknowingly locked the deadbolt (habit), and then we all left out the front door for dinner. When we got back at 10pm, we realized that the smart lock on the knob was fine, but the deadbolt locked us out.
We called after hours support and were told that we would have to pay for a locksmith. Night maintenance/support said "Hey, I'm trying to help you. I didn't lock the door you did." While true, it's crap service, and horrible planning. You, the management company, manage vacation rentals, but don't have access to a set of keys? And with a setup like that, how could you not foresee this happening?
One guy, 5 minutes on the phone, and he couldn't be bothered to help. Very disappointing.
