They did not find out my booking until I showed them my confirmation number an they double checked they the phone with Hotels.com
Hsu
Hsu,6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Camilla Myhrer
Camilla Myhrer,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月26日
Viagem casal
É a terceira vez que fico nesse hotel, dessa vez o check in foi feito somente às 16:00 horas, e nos deram um quarto com cheiro de mofo e com o ar condicionado quebrado. Falaram que o hotel estava lotado, e nós trocaram para um quarto não compatível com o que tínhamos pago. No dia seguinte, trocamos novamente de quarto, aí sim o quarto correto.
eduardo
eduardo,11 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月26日
Myriam
Myriam,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月26日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
This lovely hotel was near enough to the Convention Center for me to walk. Beautifully decorated with a gorgeous pool at the center.
Sarah
Sarah,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
I’ve stayed at The Lennox numerous times during Miami Swim week, and all the staff was new and not that friendly. The bartender Christian (Italian man) went out of his way. When I checked out I had to ask for Restaurant credit that wasn’t applied so front desk did give me a bit of attitude. Hopefully next visit they will provide better customer service.
cathy
cathy,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Carla
Carla,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Ótimo!
Uma delicia de hotel!! Funcionários super educados e prestativos… Com certeza voltarei a ficar hospedada. A única coisa que nao estava funcionando era a conexão com a internet.
Daniela
Daniela,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
We thoroughly enjoyed our stay at this hotel. The staff were fantastic.
Diane
Diane,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月13日
HELENA MASAE
HELENA MASAE,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月26日
Okay
Checking in I tried to check in maybe an hour or two early and she said for me she will charge me extra 100$ which is fine I get it but She was very rude. Did not have a single smile not a thank you or please she was awful to deal with. We came back around four and the staff was changed and they were amazing great and attentive. They switched our rooms because our air condition did not work. The maintenance man was great! The guys that helped with our bags and our valet were amazing. They deserve raises. Everything was so good until the next morning at checkout. I tried to call valet for our car and I got that same lady at the front desk. She said if I didn’t have a ticket I didn’t live here. She just was not very friendly. Location was great pool and room was great otherwise!
Lindsey
Lindsey,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
Jeena
Jeena,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月17日
Marcelo
Marcelo,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
We love this hotel and we’re staying here at least 2 times a month but today we had the worst experience at the reception while checking out ! Anderson mistreated us and was extremely rude and made us pay 50 $ for checking out 20 min later. This is not how you treat loyal customers. We will never stay here ever again! We never had issues before with checking out later and never were charged. Anderson ruined the whole weekend for us celebrating anniversary. Be aware of all extra charges! Make sure you check your receipts before paying !
NADIA
NADIA,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月4日
A limpeza do quarto deixou a desejar a impressão era de que nunca tinha sido limpo.
Ainda deixamos uma presilha de cabelo no hotel, contatei inúmeras vezes por telefone, até que me informaram que acharam e que estaria disponível para retirada no dia seguinte. Enviei um Uber para coletar e eles informaram que não tinha nada.
camila
camila,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月1日
The staff is exceptional and our check in was smooth and easy. Rooms are very modern and comfortable. The location is unbeatable as it is near almost everything in South Beach. We will definitely stay here again.
Lorena
Lorena,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月1日
I loved the feel of this hotel, very cozy and quaint. The staff was exceptional. I definitely will be back! I did have an issue on the last day when the valet guy pulled our car up. He did not offer us ladies help putting our luggage in the car. He just handed me the key and walked away! So he missed out on his tip.
Songa
Songa,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月22日
Carolina
Carolina,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月20日
The property was absolutely beautiful amazing amenities and the staff is fantastic. Will definitely be staying again.
Richard
Richard,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Très bel hôtel. Ocean Drive et la plage sont à 15 minutes à pied. Chambres design, propres et confortables. Nous avions pris une chambres avec 2 lits doubles : un peu petite pour 4 et les lits sont des 140 cm (et non 160 comme dans la plupart des hôtels américains).
MICHEL
MICHEL,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年8月14日
me cobraron muchísimos feed.. el precio que termine pagando fue superior a 500 por una noche! $150 por mi perro. Anteriormente fui y fue excelente ahora carísimo y no lo vale. Parking por una noche otros $45
Alan
Alan,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月13日
Property was beautiful and great for relaxing. The only downside is there is not much around but overall great stay