This hotel refused admission till l paid again even though l had my confirmed booking and receipt from Hotels.com. I had to pay another 60,000 naira for a tiny room with a single bed . l had booked a double delux room with breakfast. They are scammers.. I contacted Hotels.com and they tried to contact the hotel but could not get any answer. I have not received any refund up to now from Hotels.com or the hotel. This is theft and totally unacceptable
SUSAN
SUSAN,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年2月1日
Staff need to be more friendly, this is my second time of lodging at this hotel. First time was excellent no complaints.
Dipson
Dipson,8 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年1月17日
No hot water, room safe is not working
Prince
Prince,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2023年11月25日
Had a good stay
Oluwatobi
Oluwatobi,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年5月16日
Would hace stayed again but
Most of the service staff were good, includes security &house keeping. Some of the front desk stsff were good except the lead female was obnoxious, rude and I unfriendly.
Jon
Jon,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年5月15日
Services were fair enough
Chikezie
Chikezie,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2023年2月22日
This property is really good, minus the bad roads to get there. The breaksfast and facility itself is really good. It's worth every penny, go check them out. My husband and I enjoyed our stay there. The staff is friendly and professional as well..
Natalia
Natalia,4 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2023年1月8日
The staff is very friendly and helpful. Neighborhood is very safe. But I was very disappointed that no internet service was available during my entire stay despite the repeated promise to fix the problem.
ARTHUR
Orbitz 真實旅客評語
2/10 不太好
2022年6月13日
I like nothing about this hotel that was very dirty. I left after one night and waiting to be reimbursed the 11 other days I paid for
MARIE
MARIE,11 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2022年5月24日
Just one of those days
The whole facility needs an upgrade and the service needs to get better especially the guys at the kitchen. I enjoyed having the guy at the bar around cause he has a way of making our stay worthwhile. The lady at the front desk is an asset did a very commendable job to make me stay an extra night after the first days horror. In all I will rate MSquare a 5 over 10.
Emmanuel
Emmanuel,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2021年12月8日
Great
Kayode
Kayode,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2021年12月3日
David
David,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年11月20日
the price was reasonable, staff were friendly and helped me with my luggage upstairs.
Jeffrey owie
Jeffrey owie,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2021年8月8日
IHUOMA
IHUOMA,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2021年6月22日
Akinlolu
Akinlolu,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年6月5日
Facility, Staff and cleanliness
真實旅客
1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2021年3月30日
真實旅客
4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年2月5日
Decent and good value for money . i enjoyed thr dtsy snd eill consider using it in yhe future
真實旅客
1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2020年2月1日
More than I expected for the price and I enjoyed the staff
Milah
Milah,7 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2020年1月30日
The staff was helpful... The hotel could be updated. There should be more than one set of keys for hotel rooms. Staff is super loud in the mornings.During my stay, i had to keep switching rooms. I would not recommend this place.
Tancierr
Tancierr,7 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2020年1月21日
Restaurant staff was great, very helpful, but front desk manager was not great. Tried to put me in a room that was below the level I paid. When I protested, he claimed that he was placing me in a room "to rest while waiting." I had to wait for the room I booked to be ready.
LRB
LRB,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2020年1月15日
The Hotel has the worst service record of any hotel i ever stayed in.
The staff were rude and acted as if you were disturbing them with your request for a wifi code.
Frankly, I dont know how they got a 3 Star rating.
They were so slow its embarrassing.
I wont stay there if its the last hotel available. There was no manager on Duty or they refused to call the manager?
The only reason they have any clients is cos they are the low priced but guess you get what you pay for,
Appalling!!
PRINCERICHARD
PRINCERICHARD,1 晚浪漫之旅
Orbitz 真實旅客評語
6/10 不錯哦
2020年1月5日
Poor customer service
Small room,with roaches.only one towel was provided.Breakfast was only provided for one guest instead of two.They request for additional money for breakfast for the other guest which was very bad,checking process was not smooth there were so much lack of coordination. There was no proper organisation of guest
Food was not tasting good