In de basis mooi penthouse maar qua hygiene en onderhoud heeft het hotel een slechte staat en heeft het veel aandacht nodig. Het personeel is niet zo vriendelijk als we gewend zijn in Bali. Er hing een nare geur in de lobby, bij het restaurant en in de hal. Zwembad beneden was prima, maar het bad op de rooftop was unsupervised en de bar was gesloten. Hotel heeft geen travel desk. Geen vier-sterrenhotel.
Varishna
Varishna,5 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年1月18日
It is disturbing to need to ask repeatedly for hand towels and bath towels when there were none in the suite. Similarly the remote for one of the air conditioners did not work. The one phone in the suite did not have contact instructions for anything. The drain in the shower/bath did not pop up and was not fixed during my stay.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年12月10日
Ali
Ali,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年9月3日
We were very disappointed, as this is definitely not a 5 star hotel as advertised on their website, the staff a very helpful and friendly, the hotel and room could do with a thorough cleaning and a lot of maintenence needs doing
Gregory
Gregory,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年7月23日
Had a pretty decent 2 nights stay.
Karin
Karin,2 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2023年6月26日
Dansuren
Dansuren,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年4月17日
Galina
Galina,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2022年10月2日
The staff are super polite and kind. Rooms and lobby area are very clean and well presented. It was quiet during our stay so had the pools to ourselves mist of the time. The restaurant food was nice but limited choice. The hotel is not near beach, shops or restaurants
Maxine
Maxine,6 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2022年8月28日
The room was spacious but fixtures and fittings in poor condition. The staff were friendly, the breakfast was the most disappointing of all.
Joshua
Joshua,6 晚浪漫之旅
Wotif 真實旅客評語
2/10 不太好
2022年4月12日
Not worth
Rate only ONE for the room size only. Carpark and places / walkway had limited or no light. The selling point for this expensive property is the roof top sky pool. However the pool is closed and no light before the operation time is up 😡 The breakfast has only four choice AND the food is not thoroughly cook. The hotel entrance is not light up and the barrier is down resulting missing it and had to make a U turn. The staffs are not professional and careless attitude with reason/excuses after my feedback. NOT WORTH AND OVER RATING OF FIVE STAIRS.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2021年7月7日
Best five star hotel I ever stayed.
真實旅客
1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2020年1月15日
I think it is an overrated hotel. We last with the bathroom block three days without solving. Inside the room many things are already old and ruined.
Very disappointed with stay! Staff lacking. No clear process with basic room service ect! Menus lacking basic Include nye all you can eat and drink ended up with Bali belly nye day photos on site doses not clearly display property! Very cleaver photography! Very disappointed!
真實旅客
5 晚浪漫之旅
Lastminute 真實旅客評語
6/10 不錯哦
2019年12月31日
3 stjerner
Fik ikke det værelse som vi skulle have til at starte med hvilket var et 2 værelses penthouse. Første efter klage og et opkald til hotels.com blev der rettet op. Synes det er uacceptabelt at de til at starte med påstod at der ikke var privat svømmebassin i penthouse selvom det stod i reservationen. Så fik et andet værelse første nat og blev opgraderet dagen efter. Hotellet trænger et at blive renoveret. Beliggenheden er ikke god. Derudover stinker hver eneste dag af kloak lugt. Det er ikke overdrevet. De kalder det Bay men det er en sump.
真實旅客
7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年12月24日
The food and rooms are good. The only problem is the button for the lifts, difficult in pressing
Song Koon Alan
Song Koon Alan,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年12月12日
The pools were awesome. The breakfast selection could be better. Not enough vegetarian varieties and fruit selection.
Duran
Duran,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2019年11月5日
真實旅客
7 晚旅行
Lastminute 真實旅客評語
10/10 好極了
2019年10月29日
Great quality hotel, with everything that you need. Service has been top notch. Will definitely recommend and stay here again when next in Bali
真實旅客
3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2019年10月2日
Shereen
Shereen,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年7月31日
La music le matin est trop fort, à partir de 6:00 donc pour les lève tard c est un vrais problème. A part sa tous est super