El hotel está en muy buen estado en general. Lo único es que les urge cambiar los colchones y meter almohadas. Estos están en pésimas condiciones.
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Amazing Stay
Amazing stay. From the check in to the check out. Very friendly people, clean room, the communication during the stay (received a text asking how everything was going), breakfast was wonderful. Overall, a great experience. Will definitely stay here on our next visit to San Antonio
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月30日
We will be back, because we value kindness.
Great kind staff. Breakfast 5 star. Room could of been cleaner. Expectations are high because everything else was awesome.
Shevonne
Shevonne,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Muy agradable...
Excelente
Ernesto
Ernesto,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
Ok
Carlos Arturo
Carlos Arturo,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Soccer game
Julio C
Julio C,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Irma
Irma,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月13日
Receptionists made the vibes so off!
The hotel was simple and modern and clean. The receptionists were cold and unwelcoming, when I asked whether our room was by an elevator the receptionist made a face like I bothered her for asking that simple question. I made my reservations on the hotels.com app it and said it was for a king sized bed suite however when we finally arrived to the room which was at the very end of the hotel level floor, it was a room with two full sized beds. I called to the front receptionist to confirm if maybe they gave us the wrong room but she said it was reserved as two bedroom suite, but yet on my receipt it stated for a kind size bedroom. Again the receptionist lady gave me rude attitude and told me that it wasn’t her problem and for me to call the 3 party app that I used to make the reservation with. It was on a Saturday afternoon after 6pm, so how am I supposed to call an app customer service line to speak with someone just to verify if I was in the wrong in the situation or did they get it wrong. It left my trip in a bitter and uncomfortable situation where I had to just deal with it cause we had an event to attend that evening. Overall i won’t be booking at this hotel again. Horribly rude hospitality vibes is not okay.
Gloria
Gloria,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Juan
Juan,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
Cleanest hotel I’ve been to in a long time. Staff was great