I was very disappointed to find that the floor in my room was damaged and only temporarily patched up with tape. Additionally, the hot water supply in the bathroom was inconsistent, alternating between extremely hot and cold temperatures, which was quite unpleasant. What angered me the most was discovering dirty towels with black stains that appeared to have not been replaced but rather refolded and placed back as if they were clean. Furthermore, the floor was sticky and clearly not properly cleaned.