1. Rate as one 5 stars hotel, I think the property is old n need to renew, it could be reflected on some facility in room.
2. The Gym room is unexpected to be larger.
3. I stayed the room at the club level, but the service was disappointed
a. not enough towels in room, the towels were less after 1 st day.
b. three persons in room but only 4 bottles of drinking water. I went to club lounge to take some drinking water, the staffs are impolite. It is unexpected as it didn't happen in other 5 stars hotel club level.
c. not enough restaurants and the food is bad.
d. the shuttle service to the BTS is not enough.