Literally horrendous. Booked 3 rooms and fair enough at a non refundable rate but someone I was travelling with had lost a family member so tried to get a date change but no go from the hotel, would have expected some leniency especially as we gave a weeks notice.
The hotel reception is poor, not efficient, room keys didn’t work, 1 of the rooms was 2 hours late to be ready, rooms are dirty and dated. Location great but not worth the money at all. At reception when every time I passed someone was complaining about something.
Nearly £1300 for 3 double rooms for a single night literally horrendous.
STAY SOMEWHERE ELSE.
Gary
Gary,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Lorna
Lorna,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月13日
Duche FRIO
Correu tudo relativamente OK, excepto o duche que era practicamente frio nos dois dias (quarto 303). Foi realmente desconfortável e no limite do possível, quase decidia não tomar duche no 2º dia, não é aceitável.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Xmas treat
Stayed here before always clean and comfy great location .
michelle
michelle,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
GYUSEOK
GYUSEOK,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月29日
First room was tiny, bed up against wall, even to small for a single, put me in a larger room but still not what I had paid for as a superior room. Bar closed so no facilities as advertised
Sharon
Sharon,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月28日
Andrew
Andrew,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月28日
Theatre Trip
Great location just off Leicester Square. Perfect for theatres and shops
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月22日
Småt men ikke godt
Forfærdelig små værelser
Bo Bjerrum
Bo Bjerrum,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月21日
Monica
Monica,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Comfort in the Square.
Great location. The soundproofing was good enough to sleep easily with the hustling outside. The view of the square is nice but you need to draw your shades before bed to keep the light out. Rooms were modern and stocked with coffee and tea daily.
Anthony
Anthony,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
Dårlig værelse 103
Vi bestilte et dobbelt de luxe room og fik deres absolut mindste værelse no 103. De var fuld booket og da vi kom kl 18.00 kunne vi ikke ændre værelse.
Værelset var halv størrelse af andre værelser og tænker at et de luxe værelse på 8 m2 til kr 3.000 pr nat er overpriced.
Kim Hald
Kim Hald,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
Mark
Mark,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月7日
Line
Line,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
2nd stay here - location is key, situated right on Leicester Square. Comfortable room and great bathroom. All you need for a weekend in the capital
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月2日
RAFAEL
RAFAEL,5 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月31日
Anita
Anita,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月29日
Ikke bo her!
Det var et ikke veldig hyggelig hotell. Kommer aldri til å dra tilbake dit. Gangene var så trange at man fikk klaustrofobi, det var mørkt med lilla og grå vegger overalt og man følte at man bodde i en hule. Dessuten gikk brannalarmen midt på natten og alle måtte ut, pga noen som hadde dusjet med for varmt vann. Det så ikke likt ut som på bildene.
Det var heller ingen ordentlig resepsjon.
Eneste positive var at hotellet ligger veldig sentralt til og rommet hadde litt lysere farge enn resten av hotellet. Det luktet også vondt i dusjen.
Martine
Martine,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
Matteo
Matteo,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月15日
Not recommended
The location was nice, but loud. The bed was very comfortable. The property offers breakfast, which is not worth the money, and the cook set off the fire alarm one morning at 5:00am. It was terrible and the staff did not communicate properly with the guests. It was extremely inconvenient!