building and properties already old, cleanliness was not good either. but what i most disappointed was the service of the staff, i booked for package included pick up service but there's no confirmation at all an when I already arrived at station at midnight they said they can not pick up because its already very late, so what's the point they give this package right!!
and they said breakfast is 6-10 AM, but when I went to restaurant at 9 AM, the food almost gone and they didn't refilled it, even when I ask just for some fried egg, they couldn't get it!
DEE-J
DEE-J,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2019年12月28日
Fabio
Fabio,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年7月8日
Liked: Friendly staff. Early check-in. Good location (local bus direct to centre and to Balapan station). English-language channels on the TV. Breakfast included (although mostly Indonesian food).
Disliked: The standard room was quite small and had no kettle or fridge. There was also no "no smoking" option with the standard room.
真實旅客
4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019年4月19日
It's simple
真實旅客
1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2018年10月22日
Endar
Endar,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2018年2月19日
Bathing room dirty and sh0wer taps needs replaces
Kwok wing
Kwok wing,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2016年11月14日
Hotel jadul & kuno. Kebersihan kurang krn di sekitat hotel banyak burung walet.
DIKA
Hotels.com 真實旅客評語
8/10 非常好
2016年4月13日
is the best
Cukup menyenagkan. Pelayanannya baik.
dr. Cahyo Widianto
Hotels.com 真實旅客評語
4/10 一般般
2015年11月12日
This hotel clearly needs an uplift
We booked 2 nights at Hotel Asia.
We arrived quite late on the 1st night. The lift was old and have clear scratches. When we check into the room, the bed sheet have clear yellow stains. The room was really old. The bathroom have mould and leakage signs. Plus our window couldn't be closed as the ledge is missing. We ask for change of room as it gets really noisy because the rail train runs close to the hotel. But our request was turned down. Instead they use a wire to tie the windows together trying to fix the problem?!
Second night we upgrade to a larger room. Better condition but again cleanliness fails. The quilt have dirty 'like mud' and you can scratch them out. I asked for a change twice but got no response. Poor housekeeping response.
But to be honest, I found out there is only 1 gentleman servicing the entire hotel during that period! What a poor fella. The hotel management really needs to review the operation support and not overwork so few of their staff.
All in all, very bad experience for a seasoned traveller like myself.