The pool is drained out. My room the ac did not work they said there was going to be a continental breakfast that was not available in the morning
Joey
Joey,2 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2022年7月25日
Couldn't find our Expedia payment at check in. Once we told them we were reaching out to Expedia they were suddenly able to locate it. Once in the room we found room conditions very poor. Obvious signs that the room hadn't been cleaned. We found lots of hair covering the entire; bottom of the tub. This prompted us to look at the bedding. We pulled back the covers and had found a significant amount of body hair covering both beds. While examining the beds we then spotted numerous bed bugs. Went to front desk where we were offered a different room. Inspeced new room with front desk staff. Bedding dirty. Bathroom vanity light was out. Spider had built up a web in center in tub. Pool closed and filled suspiciously with furniture. Found hotel management to be combative and: ery tough to deal with. After finding the beds in the condition they were in and a obvious infestation problem clearly we were not wanting to stay at the hotel after seeing 2nd rooms condition. 1st room assigned was 208 (this is the one with bed bugs) second room shown was 110.
DAN
DAN,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2022年6月6日
We were with a group renting 4 rooms. One party left in the middle of the night because of bed bugs. There were cobwebs, dirt and grimy corners. We won’t stay there again.
Patricia
Patricia,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2022年6月6日
Bedbugs! Left after one night on a two night stay! Would like one night refund!
Mike
Mike,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2021年12月12日
Horrible Experience
We booked this hotel as it was small business with a pool along with affordable rates. Well after I booked and looked at the receipt I was charged $141 in mandatory fees. Hotels.com said they were the hotel fees, the hotel said they were Hotels.com fees. I still have not received ANY explanation in the fees even after repeated phone calls. Once we got to the hotel, the luggage cart had half inflated tires which made it difficult to use. There was no elevator too. The industrial ice maker was broken so they were using a residential counter top ice maker or they had to run to the local gas station for a bag. All vending machines were either broken or empty. The pool was closed, they stated because of covid. Once in the room when we put our bags in the bed we noticed some sort of stain/substance on the bed comforter. We did not undo the rest of the sheets. When we looked around more we saw numerous live lady bugs crawling around. There was splatter on the toilet seat. Someone's left over beer in the fridge. Pizza crust on the floor along with a part of a cigarette wrapper by the dresser. There were dead bugs in the light fixtures. A broken fake fingernail was found on the floor. So who knows when the floor was last vacuumed. For the heat/ac the plug in was missing a cover so any child or pet could have been shocked or worse. The tub had soap residue left on the tub shelf. Needless to stay we decided to leave and go to a chain hotel. With covid going on cleanliness should be #1!
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2021年10月12日
Lady at desk was very nice and friendly. Hotel in renovation new owner. Needs updating bedding , furniture,
etc. Close enough to drive to New Ulm and Mankato.
Will stay again after it is finished renovating.
Stacy
Stacy,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2021年9月20日
George
George,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2021年8月23日
Just a Saturday night escape and it was a true night of R & R in a very cool run with a great jetted tub.
John
John,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年6月21日
Hostess fantastic/bent over backwards to accommodate us
真實旅客
2 晚家庭旅遊
Travelocity 真實旅客評語
8/10 非常好
2021年3月8日
真實旅客
3 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2021年2月14日
We enjoyed our stay!
The hotel waz a bit dated, but nice. Everything was clean and well maintained. The staff was friendly and helpful. We enjoyed our stay!
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020年9月14日
The staff was amazing. Hotel is a little run down and could use some updating.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2020年6月15日
Cindie
Cindie,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2020年4月7日
Good!
Was a little different during the pandemic but seemed to clean and said they were disinfecting room as cleaned.
Dion
Dion,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2020年3月17日
Everything was fine. The only thing I didnt like is that the Jacuzzi was not working
Eva
Eva,3 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2019年12月15日
Very quiet room was clean and the bed was comfortable
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019年10月17日
Convenient. Nice size room. Quiet. Able to control the room temperature.
真實旅客
1 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2019年10月17日
It was a nice room, the windows were a little cloudy thou , I don't know if the whole hotel had the same problem.
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019年10月14日
Friendly front desk staff. Building in desperate need of repair. Housekeeping never showed up.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2019年10月6日
The management was amazing very nice will go back again
Serena
Serena,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019年9月30日
The season decor. The room was very nice. Staff was pleasant. There was no sign to identify motel. Thank goodness for google maps. Windows need replaced.
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019年9月24日
Strong smell of curry. Front office gal was fantastic and very caring. Awesome breakfast
David
David,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2019年9月3日
They are giving it a bit of a facelift but it was still very clean and quiet. Front desk staff was very friendly.