1. Unclear direction information to the hotel (The hotel didn't even inform me which Golden Sands Hotel I should go after I booked the room on this website).
2. The first room they gave me couldn't be opened so they changed one for me; somehow, the telephone in the second room was broken so I couldn't call my friend in another room and the front desk.
3. Unfriendly service attitude. When I complained the things above to the staff at the front desk, he only answered me "we always inform our customers the number of the building" and then totally ignored me afterwards. Keeping ignoring me even I showed him the confirmation I received after I booked the room online.
I humbly request to all don't saty this hotel until they have not changed their facility, behaveiour and services. Me and my son stayed for 7 nights and we faced lots of problems which are as follows.
1) very dirty room and not enough towels.
2) They have not provided two bottles of drinking water everybday what they have mentioned at the time of booking.
3) I got bug and lots of dirt on the table top.
4) TV was not working.
5) Not enough light for the room.
6) Only one charging point available in the room.
7) Iron was old and they don't provide for enough time.
8) Limited items in the breakfast and all are junk foods.
9) We had food poising bucause of foods from that breakfast and resturant which was on the groundfloor.
10) Noisy.
Sushila
Sushila,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年1月3日
Raymond
Raymond,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年12月12日
Bon hôtel. Confort acceptable dans l'ensemble. Internet disponible à la réception mais problème de connexion internet dans la chambre. La télévision n'était pas branchée non plus. Propreté toilettes bonne avec eau chaude disponible.
真實旅客
11 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年12月11日
Not worth it. No internet at all.
Dominic
Dominic,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年11月13日
Mahamudul
Mahamudul,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年10月21日
There were a lot of prostitues around the area at nights, and some even in the lobby!
Mehdi
Mehdi,5 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2023年3月17日
alireza
alireza,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年3月13日
The hotel is quite old
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年12月17日
Noisy, not clean, and zero amenities.
Rooms are not soundproof and noises from 2 clubs on M floor feel as if they are next room on level 3.
The staff has no etiquette and make noieses when cleaning the floor in early morning. The pool has no lounge chairs...
Habib
Expedia 真實旅客評語
10/10 好極了
2022年11月19日
Emad
Emad,8 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年10月23日
This is one of my most unpleasant
and horrible stay till date.
SURESH
SURESH,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2022年9月16日
Not happy with staying here
Very unprofessional and money hunger . I will never recommend to stay here in future.
Khawaja nadeem
Khawaja nadeem,5 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年9月11日
جيد جدا
فندق في موقع جميل بالقرب من محطه الرقه و محطه مترو الاتحاد بالقرب من مول الغرير و المنطقه كل الخدمات
真實旅客
7 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年8月25日
MOOSA BIN
MOOSA BIN,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2022年8月19日
The room they gave me had worst bed I’ve ever slept on in hotel… a little mold on ceiling in one area bad smell in bathroom. Seemingly prostitution in and around hotel