This property does not meet the standards of a 5-star or luxury hotel. The accommodations were unacceptable, with visibly stained furniture, broken chairs, and no air conditioning, resulting in a musty, stagnant atmosphere. The carpets and hallways showed years of abandonment.
Describing this hotel as “luxury” or “5-star” is profoundly misleading. While the gardens are well-maintained, they cannot compensate for the unhygienic, outdated, and poorly maintained accommodations. Until substantial renovations are undertaken, this property fails to deliver the quality expected by travelers.