The hotel was okay, but some of the staff were really bad.
We started our stay very poorly, with a very grumpy and unfriendly reception at 5:30 PM.
We practically had the keys thrown at us and couldn't get directions to our room, nor was there any guidance about the hotel's facilities, etc.
We had been looking forward to a swim, but we never managed to find the pool due to a lack of guidance.
The same grumpy person was at breakfast, where we were again greeted by the same scowling person. We could see that German guests were treated well; it seemed a bit like she didn't like us because we were from abroad.
On the positive side, the receptionist who checked us out was friendly and accommodating.
But it was a little late, and we didn't get much out of our stay.
Nicolaj
Nicolaj,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月12日
benoit
benoit,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月12日
benoit
benoit,7 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月6日
Carsten
Carsten,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月5日
benoit
benoit,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月5日
benoit
benoit,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年6月20日
ok - no pools
I viewed the Hotels.com pictures of the pools and mistakenly thought there were pools at this hotel because there are pictures of pools. To be clear, this property does not have any pools on their property. All the pictures on Hotels.com are of a neighboring property that you can go to and enter if you purchase access during limited hours.
The area is a nice area with multiple restaurants that you can visit and they're all really nice. The town is a small town and most things close down pretty early (including the recreation facility that is pictured in on the website with the pools).
We booked this hotel because we thought it had pools and a breakfast included. There was a limited breakfast, but it was offered at a time we could not attend and there actually are no pools on property...so we didn't have the breakfast either.
They also don't have air conditioning (which is fine and common), but the beds only had heavy blankets. It was very hot when we visited, so we opened the balcony door to let in some air, but there was no screen either. I spent the night alternating between going under thick blankets in the heat, or going out of the blankets to expose myself to the bugs coming through the door. It's probably fine most nights...
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月10日
Sehr freundliches und zuvorkommendes Personal. Super Service. Also rundherum zufrieden
Joana
Joana,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年4月20日
Sehr freundliches Personal. Schönes, helles große Zimmer. Reichhaltiges Frühstück. Gutes Internet. Parkplatz direkt vor dem Gebäude.
Ich werde wiederkommen!
Werner
Werner,5 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年3月31日
Waltraud
Waltraud,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年11月7日
Gemäß Beschreibung unter https://www.expedia.de/Neustadt-An-Der-Donau-Hotels-Hotel-Centurio.h6173308.Hotel-Beschreibung?langid=1031 verfügt das Hotel über Innen- sowie Außenpool Sauna und eine Golfanlage.
Das ist jedoch NICHT der Fall.
Gegenüber des Hotels befindet sich eine Therme (Limes-Therme) und in 400m Entfernung befindet sich eine Golfanlage. Die Einrichtungen gehören nicht zum Hotel und sind nicht im Preis inbegriffen. Der Thermeneintritt liegt bei 23 EUR je Person und man erhält eine halbe Stunde Badeverlängerung als Hotelgast.
Bernadett
Bernadett,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年10月2日
Ioannis
Ioannis,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年7月26日
Christina
Christina,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年6月6日
Norbert
Norbert,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年2月14日
Uns hatte alles gefallen, besonders unter Gang zur Therme.