Check in was efficient and room was quite big but needed some modernisation paint work was patched up in places and generally the feeling was that it needed a major overhaul
However bed was comfortable and for one night it was fine
Kieran
Kieran,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月31日
Reception staff need training
The room was small but clean. The housekeeping staff were lovely. But the reception staff were all awful. The woman checking me in was on the phone to her friend the whole time. Rude and unhelpful.
She failed to tell me that only one of the lifts goes to the 8th floor so I got stuck and had to come back down and walk to the other lift which is not what you need after a long flight.
DON'T BOOK THE AIRPORT PICK UP they left me stranded at Mumbai airport for 30 minutes because the incompetent staff forgot to arrange for a driver to collect me (the whole point of a pick up service). Just book an uber, it's 1/3 of the price too.
The reception staff need serious training (not one was friendly or helpful).
The room service charges are extortionate so it is better to go out. Tip: There is a small stall down the road which sells water and snacks at a fraction of the overpriced hotel prices.
I will not be returning, there are other hotels close to the airport.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月11日
Close to the airport makes it convenient.
The elevator for the handicapped is not easily accessible.
The hotel management had a confusion about my check in time of after 1:30 a.m. even though I had sent a message to inform them that my flight was arriving after midnight and had asked if there would be any issues but I didn’t receive any reply from the management.
During the check in I was going to be charged Rs. 2000 extra for checking in early!
Upon showing the staff my note that I had sent to them regarding my checking time, they agreed not to charge me Rs. 2000.
It was a little inconvenient but the staff was pleasant about it.
The room was clean but there was a very strong air freshener smell in the room but I could still smell the mustiness.
The bed was not comfortable at all, it was uneven and the bed frame was creaky.
It was ok for one night’s rest. The staff was pleasant.
Neera
Neera,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Shabanabanu
Shabanabanu,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Amitkumar
Amitkumar,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月24日
Overall nice stay.
ashu
ashu,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月14日
Vasukumar
Vasukumar,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Myriem
Myriem,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Suresh kumar
Suresh kumar,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月9日
Close to airport but bathroom are moldy and not enough ventilation. Hallways need lot of cleaning and work and smells
Rajan
Rajan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月15日
Excellent staff and service.
Keiichiro
Keiichiro,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月15日
Nice airport hotel
Great place to stay near the airport. I will be staying there again before my flight home!
Wayne
Wayne,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年3月30日
I liked the hotel's rates and it's location which is just minutes away from the domestic terminal of Mumbai Airport. The front desk staff was excellent, and the check-in process was smooth and easy. Operations Manager Richard Serrao was super friendly and went out of his way to be helpful. The buffet breakfast was good. Overall the T24 Retro Hotel gives good value for the money.
GOPAL
GOPAL,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年3月27日
The property was not bad especially for staying 2 nights. The area is a bit noisy and the outside area was dirty. Hotel was basically hidden and not clearly visible from the main road, room maintenance could be better. We did like the apartment style two bedroom option since we were a big family traveling with children. The staff was friendly and helpful.
INDIRA
INDIRA,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年2月29日
Nice hotel with good cafe. The room was a bit small.
Sachin
Sachin,2 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年2月14日
vibhor
vibhor,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年2月8日
Amala
Amala,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年2月3日
anil
anil,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年2月1日
Lovely overnight hotel. Clean and comfortable and all amenities for a quiet overnight stay
John
John,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年1月20日
Very clean, well maintained. The front desk reception team, especially Hitesh and Rushikesh, were extremely helpful and caring throughout our stay. Kudos
SNV Satyanarayana
SNV Satyanarayana,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年1月16日
Nothing extraordinary. But you might get bigger rooms for same price somewhere else