No closet was the worst experience. I come to Tokyo all the time and cannot imagine if I came in winter time with thick winter coats and jacket. If came with family, would have so much problem for storage. Mostly self service and offer not much help or recommendations
Andrew
3 晚商務旅行
8/10
Chun-liang
3 晚旅行
10/10
Ka hei charles
4 晚旅行
10/10
Tsung Min
2 晚旅行
6/10
櫃台服務人員態度冷漠, 沒有日式服務的溫暖與讓客戶有被尊重的感覺(服務人員皆非日籍)
SHIH-MING
3 晚家庭旅遊
8/10
man wai vienne
2 晚旅行
8/10
HUI
3 晚家庭旅遊
10/10
Minyoung
3 晚旅行
10/10
Nice location with good amenities. Reception staff service is so so.
真實旅客
4 晚商務旅行
10/10
Hang chi
4 晚旅行
10/10
YIMENG
1 晚旅行
10/10
Chun-chieh
1 晚商務旅行
10/10
Chun Bong
2 晚旅行
8/10
Great location, room is small but it’s regular condition in Ginza
真實旅客
4 晚家庭旅遊
10/10
Man Chun
6 晚旅行
2/10
Service quality difference
Coco
3 晚旅行
10/10
Location : Near Shimbashi JR Station. Donki, familymart, Matsukiyo and a 24 supermarket nearby. Walking distance to Ginza. Best option if you arrive/ depart from Haneda.
Staff : Fluent in English. Super attentive. No matter who i met from lobby, staff share the same lift or hskp, I felt welcome from each of them.
Service : Welcome drink. Free pancake and coffee.
Room : the first time i could enjoy a REAL double bed instead of semi-double (which normally provided by japanese hotels). Excellent showering facilities. Room size, you can open your suitcase.