At check in hotel did not provide any luggage service to room. For almost half of the stay room was super cold and their thermos was not working. They had some weird way of getting room to warm up. Needed extra blankets so we can sleep without freezing. Something to double click some button instead of normal one click. Not sure why?Bathroom hot water was also not easy to figure out. It has to do something with some additional button to press to allow for knob to turn full to let hot water in. Both times had to call front desk for help. Cafe team has some rude staff. I wanted to get couple of eggs fried and despite being first in line, the guy started shouting at me. Needless to say I did not order any from that rude guy for my entire staff. I came to stay to get some rest and did not appreciate yelling by their staff. Very rude experience. Will not stay again at this hotel.
Jawid
Jawid,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Gulsinoy
Gulsinoy,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
The customer relations manager MS ~Haneen Alghuraibi was extremely helpful and very efficient. She went extra lengths to make sure our stay was comfortable. The dining manager Mr mehmat on 29 floor was very friendly and efficient. The views are amazing, just the walk to the restaurant is a bit long for people with physical challenges
Nadeem
Nadeem,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Salman
Salman,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Nawaz
Nawaz,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
sharique
sharique,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Liban
Liban,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月24日
Ahmad
Ahmad,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Tariq
Tariq,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月20日
Omra
All in all it was very pleasant trip
Customer service great
Clean and comfortable
We enjoyed it very much
jamal
jamal,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Adam
Adam,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Very good. A Special thanks to Sirajul Islam. Very good breakfast.
Fatih
Fatih,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月16日
Meshaal
Meshaal,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Mohammed
Mohammed,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Ammar
Ammar,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
Cihan
Cihan,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月10日
Very clean, great service however was promised a view and I had partial to no view! Moreover I have tried to contact hotel many time through the hotel questions and I didn’t get any responses on shuttle service or adding an extra bed before arrival. Hotel was very clean and service was great and workers very friendly;