First time staying at this hotel. Good location very near to Haymarket tram stop so very convenient for travel into city centre. Nice area with pubs and restaurants nearby. Good size bedroom and bathroom and both very clean.
Lorraine
Lorraine,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月4日
Generally, a pleasant stay, Sunday morning breakfast, both coffee machines not working, nobody to assist, opened the kitchen door and was told no public access, which is understandable, but it would have been helpful to ask why, when the person came to assist she cleaned a drinks station before remedying the coffee machine. Less than helpful.
David
David,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月3日
Neil
Neil,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Exciting Edinburgh
Went for rugby autumn test, shopping and a break away from work
Irene
Irene,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月2日
No hot water
The hotel is nice and clean and the breakfast was very good. It could have been improved by having black pudding in the option for the fried breakfast.
Our room also didn’t have any hot water in the morning. I did call reception who said it will be fixed in 30 minutes so we went for breakfast first. An hour later I tried again but there was still no hot water. We ended up running out of time to move room so we had to leave without washing which I was unhappy about.
Alex
Alex,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月1日
Extremely Disappointing Experience
Quick and efficient check in but our entire experience was spoiled by the fact that the room had no hot water. Unable to shower prior to our evening meal. Despite the assurance of both maintenance and reception staff that the boiler had been fixed we received no more than 1 hour of lukewarm water all evening before it became cold again. No hot water in the morning so mentioned it again to reception staff prior to our breakfast. Very disappointed to receive a nonchalant almost “shrug of the shoulders “ response from reception staff which is not what we have been used to at this Hotel over many years. Perhaps the new staff require a refresher course in customer service. Breakfast hot food unfortunately cold and alternative choices not of a particularly high quality. Departed hotel to attend a family lunch not having been able to have a shower. As visitors to the Leonardo many times over many years it has left us wondering whether the standards are slipping and of alternative options in the future.
Gordon
Gordon,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月29日
member of staff on reception incredibly rude
Claire
Claire,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月29日
Garry
Garry,4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月28日
Jack
Jack,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月27日
Martyn
Martyn,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月26日
kate Catherine
kate Catherine,3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月25日
Olivia
Olivia,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月24日
A comfortable place to stay, and very well located
This was my third visit and I will be happy if I get the chance to stay here again. Helpful people, on the desk and on emails (thanks, Tetiana Krasnozhon!).
There are places where a bit of maintenance is needed; the TV doesn't support BBC radio channels; the 'rainfall' shower head and lack of bathplug is difficult for those not wanting wet hair; and the kettle nook does present headbanging opportunities! Also, I'd appreciate a choice NOT to have towels replaced daily.
But...
The room was spacious and comfortable; everything worked; an in-room fridge is a blessing; the bed was comfortable and everything was clean.
All being well, I will be back sometime.
Miranda
Miranda,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月22日
Perfect for sightseeing
Great accommodations, walking distance to Castle, University, Princes Street, and churches and monuments. Great breakfast, bar, and room.