First of all, The Hotel is very far from the city center, Metro lines and airport ( 26 to 30 minutes from each), and fare for uber or taxi from the hotel to any of those destination is approximately between $20 to $37 which means your back and forth fare to any of those destination, in average is about $50 to $60. Although on hotel.com, the hotel claims to have free airport service but they ended up charging me twice more than taxi and uber fare for my one way ride to airport ( about $67 Dollars one way). Cleanliness is moderate, Breakfast is mediocre. Staffs are responsive.
In Overall, I do not recommend it to people intending to tour the Santiago. My three days stay cost me around $300 in taxi fare, uber fare, and worse of all, the fare to the hotel's designated vehicle and this is in addition to other inconveniences.