The hotel is dirty, one elevator wasn’t working took 45 minutes to take me luggage down not handicap friendly. To was unkept sheets and towels were like sand paper and they put us in a room next to drunk nasty foul women who had raunchy conversations in front of my 10 and 14 year old and when asked to watch their language they got hostile. Never ever again!
Cathy
Cathy,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月6日
Grace
Grace,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
Joyce
Joyce,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月4日
the room looked kind of rundown lots of scrapes on door, scratches, wall had faded paint tv didnt work too good its more expensive than other similar hotels
Theresa
Theresa,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月1日
Brian
Brian,1 晚旅行
Orbitz 真實旅客評語
8/10 非常好
2024年9月28日
James
James,3 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月25日
Michael
Michael,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月22日
james
james,3 晚旅行
Orbitz 真實旅客評語
6/10 不錯哦
2024年9月17日
The property overlooks the Wildwood boardwalk and beach so the view from the balcony was exceptional. We were there at the end of the season which might explain why there is a lot of maintenance needed. The sliding doors to the balconies (for our room and another room our family members used) were in bad shape (roller wheels were barely functional). A family member was trapped on the balcony for a time. The towel racks in the bathroom were low quality and a family member fell when the rack came off the wall. The bathroom tile floor around the toilet was cracked and it was clear that the underlayment was deteriorating. A good addition to the room would be a simple information sheet, which might include information about the what TV channels and service provider the hotel uses. Luckily the staff was very responsive to requests for assistance.
James
James,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月15日
This was a great trip for a family. The room was very spacious. It was a short distance to the boardwalk and the beach.
Kieves
Kieves,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月9日
The beds were a nightmare!! That is the only issue I had with Montego Bay. I am not sure it is even a mattress
with the wonderful staff, the clean property, room are nice layout the extra things such as toast and a hair dryer were all plus but that bed was the worst.
Willie mae
Willie mae,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月7日
Richard
Richard,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月5日
Unfortunately the place has a lot to improve upon.
Had to move rooms due to air conditioning issues. Kitchen did not have basic items you need to cook. Maid service only delivers towels. We had a 3 year old so could have used a vacuum. Couldn’t sit on beautiful deck on weekend due to smell of drugs now legal in NJ. Pools were dirty with sand and there are no outdoor shower areas. Elevator broke during our stay and they fixed promptly.
Theresa
Theresa,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月3日
Paola
Paola,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月1日
Booked on Expedia due to mixed reviews. The hotel is a little old and dated, but the front desk & housekeeping were friendly. We stayed in family suite ocean front. It was spacious for a family of 5. The kids loved the indoor water slides, although open at 4pm I believe it was. All together, was a great stay.
Jennifer
Jennifer,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月28日
We had a good time on our short trip. The room was bigger than expected and in newer condition, however there were issues with cleanliness. Particularly the thick dust on AC vents, the condition of the coffee pot, and your feet were black shortly after walking on the carpet. The hotel is very convenient in its location. The indoor pool was a bonus but we didn’t know the slides don’t open until 4pm weekdays. As other reviewers have shared, the elevator is painfully slow and sounds like it needs a tune-up. Overall, the room worked for our family. The view was the best part.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月28日
We had to put our bed in the living room because it was too loud from the air conditioner in the bedroom sounded like it was going too blow up, had to go to the front desk to get our own toilet paper because the cleaning crew didnt give us any,
Checking in there was no information on how far away our room was from the parking. what was the easiest and quickest way to get there with our luggage
Nicole
Nicole,4 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年8月25日
Couldn’t check-in until 6pm because our room wasn’t ready when check in is a 3pm. Just frustrating.
Mary Jane
Mary Jane,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月22日
Everything was good and my family and I had a good time , but the carpets were not clean when ever room service was there they never cleaned it. And no pillows for the sofa bed