When i arrived the reception greeting was good. I got moved from a single to a double. The room was nice but very dated, as was the whole building. On checking out i was charged for breakfast. I explained that on the booking with Hotels.com the stsy was "breakfast included " but insisted that it was room only. I wasn't happy with this but they insisted i paid for breakfast. Not happy about this. Overall i wont stay there again.
Kevin
Kevin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
Laureen
Laureen,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
We had a very enjoyable stay there
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
Bar was closed
Disappointed the bar closed at 11pm.
John
John,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Very helpful receptionist, friendly staff, nice food.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Great stay
Fantastic stay and service, especially from John.
Gregory
Gregory,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月23日
Susan
Susan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月23日
Joanna
Joanna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
Stephen
Stephen,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Great stay
Great location nice old style pub, great check in lovely staff
John
John,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月25日
Luke
Luke,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月20日
Rooms were so small and low ceilings.
Mark
Mark,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月16日
Not bad but could have some TLC
Firstly the staff were wonderful! Really friendly and accommodating.
The room:
First glance was beautiful and spacious! The bed wasn’t the most comfortable and also it was very noisy from other rooms. The doors are old and have clunky closing mechanisms the bathroom doors are particularly noisy so we woke up through the night when next door needed to pee!
The bathroom struggled for hot water quite often (usually at busier periods) but the bath plug didn’t fit well so as a bath person it drained pretty quickly while you were in it!
Cleanliness:
The bathroom tiles were pretty dirty in the grout and they are old tiles so has had a few regrouting attempts. Nothing a bit of astonish spray wouldn’t fix but the rusting of the metalwork in there is getting fairly brutal! The amenities were a little sad in there and were not what I would expect. The sheets in the room had marks on but they had been changed so I would maybe speak to their linen providers if I was them! One of my pillows had a cream tinge through the case and I dared not look.
All in all a nice place but needs some TLC I’ve stayed in some extremely old places historically and appreciated the charm but small things like fixing a cracked glass pane in the window would maybe help things feel a little more loved!
Andrew
Andrew,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月10日
Very expensive for a mid-week stay in the middle of nowhere with no breakfast and a mediocre room. Hotel is very old, but in a creepy rather than nice way. Some effort to renovate but it’s just patching over the cracks e.g., new wallpaper but bath/shower so old that even though it’s been cleaned, it still looks discoloured and dirty. Bed and pillows so old and worn that we have both had backache since the first night (five days on and still not recovered). Not awful, but definitely not worth the price.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月10日
There were many good points but also some things left a bit to be desired!
Lesley
Lesley,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月9日
pat
pat,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年8月18日
Bang average room, for a big price - no hot water in the am - sadly not good enough for £165 a night !
J
J,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月13日
David
David,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月6日
Room was clean but situated next to the road which was busy. The breakfast was served cold and not very tasty. However the sunday lunch was excellent and served on a hot plate. Staff in the bar friendly and approachable. The atea of Long Melford has plenty to see and do thus the hotel is an ideal spot to stay.
Philip
Philip,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月3日
Lovely old building. Good food at reasonable prices. Friendly staff. Comfortable room but no air con.
Colin
Colin,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年7月12日
My room was quite tired and needs a refurb
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月1日
Nice hitel with good staf
Good staff ,friendly and helpful . Lovely historic hotel with bar , 2 restaurants & lounge . Nice food and reasonably priced food & drink . Lovely courtyard area to sit in . Brrakfast was very nice with good quality ingredients. Bedrooms are decent size , comfy bed BUT the HEAT the bedrooms is terrible, like walking into a sauna . The fan did nothing to help , we couldn't sleep and loads of other people were moaning about the heat rooms too . Something needs to be done about it . Apart from that it was a good stay .
G d
G d,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月21日
The location was perfect within lovely Long Melford. Staff most welcoming, professional & helpful. Food good value.
Jennifer
Jennifer,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年6月10日
Noisy
Regret that at between 6 and 7 am the noise of the celler barrells being loaded or unloaded was very loud, making it difficult to to continue my sleep. Its a shame, as i have stayed at the Hotel many times, and have always been happy.