維也納艾美飯店

Good location ，nice room，good service

飯店位置非常的便利，房間提供免費果汁汽水軟性飲料，工作人員服務態度客氣，整體住宿感覺十分舒適

Horrible dirty dust smelly water from toilet flush even the bath mixer n shower mixer! Strong mud and rust Smell from the water n made us cough n felt disgusting ! Complained to the front desk Fews time and they can’t call for any maintenance staff to check. Front desk only felt apologise to us but can’t do anything. It’s horrible experience to us for a five star hotel ! We are absolutely dissatisfied and hope that we can refund for this stay as it’s nonsense to happen.

What can I say, the service here was impeccable, from the front desk, restaurant/bar to the maintenance workers. Everyone we spoke to couldn't do enough to help us. We were in Vienna the weekend before the city was in lockdown which meant a lot of restaurants and sights were already closed, we ate in the hotel a couple of times and the food was excellent. I had informed the hotel of my plan to propose to my girlfriend before our stay and they really went above and beyond to make our stay special. Location is perfect, majority of sights are within walking distance and a metro station around the corner. Overall a brilliant city hotel, a brilliant city, and the staff really do deserve high praise especially during uncertain times.

quiet area, great sauna and swimming pool , good breakfast although 20 our pp. Central location, nice employees

Good Service, good room quality, good location, big toilet

It was my husband’s birthday and they went out of their way to make it special.

Lovely hotel in an ideal location, its literally in the middle of everything. The staff are very friendly and welcoming. The room was great too, the highlight for me was definitely the free standing bath in the room. Really nothing i could add to have made our trip better, except maybe some sunshine but not sure the hotel could help with that one! Fantastic

Our welcome from the lovely staff made us feel so special, we were upgraded to an executive room the young lady walked us to our room where she showed us around. Later that day we found cakes had been delivered with a little note and later there was a turn down service and we found chocolates on our pillows. To top all this we had a free minibar and a Wifi box that you can take out with you how great is that. Breakfast did not disappoint so much choice. Everything was fresh and laid out meticulously. The bar was very cosy and modern and again the staff were attentive. We ordered from the bar menu and both meals were amazing. The hotel is about a 6 minute stroll to shops and bars Opera house is 2 minutes away. The underground system is so easy to use nearest underground is Waltsplatz just around the corner.

The staff was very friendly and helpful. The location was perfect - close to all city center attractions. Breakfast was wonderful - great way to start the day. I would highly recommend this hotel.