我是否可以免費取消海文之家飯店的預訂並收到全額退款？

可以，海文之家飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

海文之家飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

海文之家飯店是否提供停車位？

很抱歉，海文之家飯店未提供停車服務。

海文之家飯店入住登記和退房的時間為？

入住登記開始時間：12:00；入住登記結束時間：11:00。退房時間為 11:00。提供快速退房服務。

海文之家飯店是否附設賭場？

此旅館沒有賭場，但南端賭場 (走路 10 分鐘) 和雲頂賭場 (走路 14 分鐘) 就在附近。

海文之家飯店附近的環境怎麼樣？

從海文之家飯店走路只要 6 分鐘就可以到濱海紹森德中央車站，另外走 6 分鐘還可以到紹德森碼頭。

海文之家飯店住宿資訊、相片和旅客評語

Q: 海文之家飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 海文之家飯店是否提供停車位？

很抱歉，海文之家飯店未提供停車服務。

2/10 不太好

2024 年 9 月 1 日

Total disgrace - they take your money then claim they are not a hotel. No reception and appalling service. Don't even consider booking with this bunch of total wasters!

Paul，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2024 年 8 月 31 日

This place is an absolute disgrace and has no right to be listed on hotels.com or any other site. I arrived at the agreed check-in time and there was no reception desk or anyone to help out. I had to phone the number on the board outside and the person (Raj) who eventually answered the call said they don't take bookings through hotels.com and no longer operate as a hotel. They had taken nearly £100 from me the week before. I had to use hotels.com's support line so they could negotiate a full refund. Do not even think about booking a room here - the place looked a right dump and they treat people like crap. It meant my first hour in Southend was a stressful affair and I hope that get banned from advertising online

Paul，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2024 年 3 月 21 日

When I arrived it said there was a reception at the rear. There was nothing but a locked door. I was lucky that there was a fellow guest who could let me in and ring the manager. When I got in the room it was unmade from the previous guest, the sheets where dirty, there were bedsheets in the washbasin, dirty towels on the bed, the two towels that were folded up and put in the wardrobe were stained. The duvet smelled of urine. All in all very dirty and you'd be better going somewhere clean.

Ivan，5 晚旅行

Expedia 真實旅客評語

2/10 不太好

2024 年 3 月 14 日

There is an arrow pointing to reception but there is no reception. I could only get in back someone took pity on me and rang the manager. The bed is dirty from the last visitor, the sheets smell of urine, the soap in the bathroom is from the last visitor, there's rubbish in the bins from the last visitor. I spoke to someone who appear to be a manager or person in charge and asked about the bed sheets being changed. I had been out and found a key in the room door so I thought they might be cleaning but when I got back in the evening there was no change. Not even the bin had been emptied.

Ivan，3 晚旅行

Expedia 真實旅客評語

2/10 不太好

2024 年 2 月 24 日

Very dirty, wouldn’t stay even someone pay me.

Zivile，1 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2024 年 2 月 11 日

1 晚旅行

Hotels.com 真實旅客評語

海文之家飯店

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