Until the lobby/dining refurbishments are finished, the hotel has nothing to offer but a long walk through basement hallway. Seriously. The cost of this misery remained astonishingly high. My room, during a period when the hotel was not at full occupancy, was on the third floor facing an alleyway. You shouldn’t have to complain to receive a modicum of respect
Kenneth
Kenneth,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月19日
Great hotel in beautiful location
Alireza
Alireza,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月6日
Property was partially under renovation, which caused an issue with lifts. Lastly, I had requested requested the last day of statement which is yet to be received. Regards
Syed Kaleem Jafar
Syed Kaleem Jafar,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月4日
Thank you Omar for making your son’s birthday weekend one of the best vacations yet. We will be staying at the St Regis in Punta Mita and are looking forward to it after this experience.
Andrew
Andrew,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月2日
Happy quick stay
We stayed for a couple of days/nights in one of their deluxe suites. The butler service was incredible, very courteous prompt, willing to help in any way. The rooms were very clean, in fact cleaned a couple of times during the day if we needed. They were working on the lobby. Although you needed to go to substitute lobby, all personnel were very nice directly us where to go. We can not wait to have our next trip into NYC & stay at the St. Regis
Kevin
Kevin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月30日
Tressa
Tressa,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月24日
Contact me please ASAP!!!
i was charged for the room twice and knowone will call me or credit me. 817-937-9203 is my cell ascearce@441toyota.com
Andrew
Andrew,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年7月17日
The hotel is under construction’
Air conditioning did not work one day.
Bernie
Bernie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月10日
Cc
othman
othman,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月7日
Omar
Omar,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月5日
Loved the care and comfort as well as the quiet , calm ,gracious atmosphere !
ISOBEL
ISOBEL,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年6月28日
Mohammed
Mohammed,12 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月27日
The St Regis never fails when it comes to guest experience. A
Marcus
Marcus,1 晚浪漫之旅
Orbitz 真實旅客評語
2/10 不太好
2024年5月17日
This felt like a bait and switch. The hotel was under construction and the entire lobby and restaurant and bar were closed. Felt like a prison. The checkin "upgraded" us from our king to a "bigger" room. What a joke. it wasn't bigger just a room with two full beds that felt like they were mattresses bought on sale at kmart before they went bankrupt. She staff were indifferent. Absolutely not worth a grand a night. Expedia should have told us details of the construction before booking. I would have stayed at the four seasons.
Michael
Michael,2 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2024年5月12日
There was a renovation going on…
They should have stop booking rooms under these conditions…
AHMET CELALETTIN
AHMET CELALETTIN,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年4月27日
Nikki
Nikki,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年4月14日
The hotel lobby and restaurants are all under construction. We were never notified of this ahead of time. In fact, we were getting emails about booking dinner in the restaurant which was not even open. Our room was not ready at 5:45 pm for check in. Instead of the 2 double bed room, we got a one bed and a roll away bed. Secondly, the hot water facet shut off after 30-45 seconds in the bathroom. There was no hot water in the bathtub. When we tried to place our breakfast order Friday evening for Saturday morning, the staff was rude and did not want to take our order. We thought we would have a wonderful weekend bridal shopping for my daughter. The hotel was a huge disappointment.
Nancy
Nancy,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年4月12日
We chose the St.Regis for its famous lobby and bar and classic charm. We were not told until just before our arrival that the lobby was being renovated and off limits and the bar and restaurant were closed. We understand those are being modernized and the beautiful rooms will also be modernized. Exactly what we do not want, so we will not return.