Simple check in and out procedure. Facilities are good and the bedding is nice
Chau Chun
Chau Chun,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年4月18日
yeemaneva
yeemaneva,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2020年2月17日
可以步行到市中心,有超巿及餐廳,酒店員工服務態度好
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2019年3月11日
不舒服的經驗
房間太狹小,浴室更窄,住起來很不舒服,下次不會再去住了!
Kuo Pao
Kuo Pao,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年3月17日
YUN I
YUN I,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月26日
Issue with stay
Hi when arriving for my stay the staff member behind the desk was very polite this was very nice to see as other hotels in the area l've have visited haven't been very pleasant. Getting up to the room the first thing I noticed was that the tv was very small and the picture wasn't working properly and the remote did not work, also buttons kept jamming.
I did go downstairs and try and ask for help from a member of staff but they didnt understand what I was trying to ask I'm not sure if they understood me much due to this reason they said they'd pop up and help but never did.
When using the sink the taps they would make a weird and loud noise and would stay on for a long period of time which would be very unpleasant and annoying to hear.
The bed and sheets were very uncomfortable, I woke up with marks on my arms and body, I did take pictures of this which i will attach. Finally during the night their were a few guests that were being too loud that were next door I did ask if they could keep the noise down It was past 12am as my younger sister was trying to sleep.
Overall I’m not too pleased with my stay please help with a solution.
Many thanks Tyler.
Tyler
Tyler,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月23日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月21日
CHING MAN
CHING MAN,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月20日
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Moet
Moet,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月13日
It was good just that the light in the room wasn't working so well
Faithful
Faithful,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月11日
Hendrik
Hendrik,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Good al round
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月27日
Bernard
Bernard,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月26日
Ok for the price
Hotel and room were very clean. Couldn’t fault the room decor. The mattress was incredibly hard so I didn’t sleep well. There were a lot of options for breakfast. The scrambled eggs were runny, the staff kindly offered to re cook them for me, but they came back oily and inedible. The bacon was absolutely cremated and couldn’t be cut - everything else breakfast wise was fine.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月23日
Nice hotel if you can find it!
The actual hotel was a lovely place to stay overall. Our room was clean as was the hotel and the staff were friendly. There were two different chairs in our room which was a bonus but weren't the most comfortable to sit in. There was a sign saying this was the only place you were allowed to charge your mobile phones, but none of the usb charging points worked, so we used our plugs with usb socket elsewhere. We did report this the next day when checking out and were told it would be reported to the maintenance team. The car park was not that easy to find, once we did and got parked, it was quite a distance to the hotel. We wished we had taken our suitcase with wheels rather than our overnight bags. The signage around the campus wasn't brilliant either one listed the hotel with an arrow then the next sign didn't show it at all. The buffet breakfast was excellent, although for the hot food you were served by a member of staff, which I don't like, I much prefer plate my own breakfast.
MICHAEL
MICHAEL,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Would recommend
As always, really welcoming and really efficient. Rooms are clean, comfortable and fairly priced. CO2 ratings on the restaurant menus shows it takes sustainability seriously and provides, umm, food for thought.
Christopher
Christopher,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
simon
simon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Dawn
Dawn,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Very impressed with this hotel. The room was lovely and clean, the staff were very helpful and friendly.
A 15 minute walk to Birmingham town centre.