The hotel and suites are very comfortable and nice. Our only issue was that we did not have our room done any day of our stay..
Rebeca
Rebeca,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Hot water delayed about 15 minutes; otherwise nice room.
Claire
Claire,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月25日
The stay was fine. The breakfast was awful. The eggs were over done. There was only pulled pork (which is an odd breakfast meat item) and chicken sausage patties which were so dry and overdone that they were like cardboard.
Tracy
Tracy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月12日
Verey Clean and great staff
Rives
Rives,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月5日
Ishmael
Ishmael,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月23日
Lorrie
Lorrie,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年6月22日
Not recommended
I reserved a room with 2 queen beds. I was given a room with single bed and a crappy uncomfortable sofa. When I asked to change it I was told that all is booked for the night and I should speak to the manager in the morning. Manager promised to move our things to another room when it will be cleaned after previous guest. Didn’t happen. I was promised a refund for one night out of two. Didn’t happen. The hotel system was supposedly down, so I couldn’t wait at the desk until I got my refund. They promised they will do the refund and I’m still waiting for any update at all. Apparently it is very hard for them to do anything about the reservation from hotels.com… so, I guess I will make sure to filter out Hilton when I’m searching next time.
In addition breakfast was below average and everything was missing all the time and guests had to ask the staff to bring plates, cups, coffee and so on.
One wing of the hotel does not have an elevator and guests need to go by foot along the whole wing to get to the room.
The room is noisy due to central ac (or whatever) constantly working behind the wall.
Staff were nice and polite but it turned out totally unprofessional.
Really not recommending this property.
Ilya
Ilya,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月9日
Daniel
Daniel,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年6月5日
Craig
Craig,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年6月2日
Stephen
Stephen,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年5月13日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年4月23日
The bed was very comfortable, but everything else was below average. The kitchen floor was sticky, the carpeted area had food on it that hadn't been vacuumed up, the sheets were worn out, the a/c did a poor job of cooling, and the toilet kept running. This is one of very few times I've written a poor review for anything, and this is my first experience staying at any Hilton brand hotel that I wouldn't recommend.
Teresa
Teresa,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年4月21日
There were no directions given from the front desk as to how to get to our room - not a biggie. The room itself was dated and smelled like body odor. The bathroom floor grout was black and probably hadn’t been cleaned since the 1900’s. The handles on the shower door were rusted and broken….but the bed …..the bed was SO COMFORTABLE!!!!!
Joni
Joni,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年4月21日
Comfy place, bad staff
Front desk staff - Bad. On the phone at the same time she was checking us in. Reservation paid on the app. She wanted to charge again. Then, later I asked for more towels and pillows. She did not have with her but said she would send someone with it. Never came and 4 people showered with 3 towels and did not sleep as comfortably as could have slept.
Marcelo
Marcelo,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年4月15日
Awful front desk staff
At check-oin the lady was on the phone. She charged my card three different times even though I booked through hotels.com. The website said $50 for a pet, she charged $75 and was very hateful and said we charge $75 and the site is wrong. Charged another $50 fee then a nights stay fee. She was so rude and hateful. If it wasn't 10 pm I would have tried to find somewhere else to stay but with almost $500 tied up on my card I was very upset too. I would never stay here again.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年4月15日
Extremely Nice Hotel For The Price
It was a very convenient Hotel for the price i mean younare literally in the middle of all the food u could want and not that far from downtown
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年4月9日
First, there are not enough luggage carts in this property. Second, the room should have been cleaned better, hair in the tub and in the floor