My experience at this hotel was not that great. Every morning at 3:30-6:30 AM there were many roosters around the property that were so loud it was not possible to sleep. I booked this trip for a relaxing time, this hotel was not relaxing. The staff were generally hospitable but many of them were unpleasant and not happy to be there. The food was so-so and we ended up having to go find food outside of the resort.
At the very end of my stay the Hotel Porter did not grab all of our luggage bags and put it in our taxi for the final ride to the airport. After a week, I finally received a response that my hang up bag was located and now I am be charged fees, tariffs, and a large freight bill to get my luggage shipped back to me. I would not recommend that anyone stay here.
The stay was an unpleasant experience due to the roosters waking everyone up at early hours in the morning, the food not being good, the service was not good and final issue with my luggage.