A great hotel in a quiet location, rooms are very nice and comfortable with a full sized fridge and microwave. However, why no in room safes? Having front desk safes is reminiscent of what hotels had in the 1990s.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月18日
Charles
Charles,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年8月17日
When we checked in we were told we would only be charged for the days were there (we were there due to the storm and subsequent power outages in the Cleveland area). We booked for 4 nights but only had to be there for 2 nights. Well I have been charged for 4 nights and when I called to let them know they overcharged me I was told I have to contact my credit card company and I have to file a dispute and the person I talked to was nasty and had no idea how that process works because when I said I have to file a dispute because you all messed up she said I did not say you need to file a dispute about 4 times and then said I said you need to contact the bank. Anyone with any sense would know that means I have to dispute the charge which takes a long time. I would never go here again because they overcharged me and they don’t even understand what you have to go through to get your money back and clearly don’t care!
TaiJae
TaiJae,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月13日
Quiet safe
Victoria
Victoria,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月10日
Kristin
Kristin,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月7日
Louise
Louise,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月6日
Walked in our room and the floors were dirty. Bathroom toilet had pee all over the rim of the toilet. Hair on the bathroom sink and floors. Couches were filthy. Asked for room service to clean room the next day. Next day came and went and when we returned, the room was never cleaned. Also tv in room didn't work and there was no remote control.
Emiliana
Emiliana,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月5日
We liked the two bedroom / two bathroom arrangement with the common areas in the middle. I liked that it was easy to find and close enough to conveniences without much traffic noise. What we didn't like was that the dishes in the cupboard were dirty, the dishwasher still had soap in the dispenser that was partially wet from a previous cycle, and there wasn't any dish soap to hand wash the dishes.
Julia
Julia,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月5日
Nice property
Andrew
Andrew,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月2日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月2日
Quiet, clean, several outdoor activities.
amber
amber,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月26日
It is a pet friendly location which means that it's not allergy friendly AT ALL. In fact, if you have allergies, STAY AWAY. They do not vacuum or clean thoroughly whether it's your room or the common areas. Pet hair is EVERYWHERE. Ugh.d
N
N,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月26日
The property was clean and the staff were very friendly and polite.
Mary
Mary,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月24日
Tim
Tim,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月13日
We loved the property and will likely stay again. However, we were there for 9 days and our room wasn’t cleaned during our stay (yes we did request a cleaning). We were provided clean towels. This post Covid era is challenging for travelers who expect clean rooms.