When we arrived around 8:30pm on Friday, I wait in the check in line for an hour. The check in staff was friendly. Going to our room which was located in the main building near the laundry room. The hallway floor was not very clean. The room was good, the shower head was terrible. On our check out day at 5:00am the fire alarm went off which startled my wife and I. As well as we were uncertain if it was pulled by mistake or was there a real reason.
Jim
Jim,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Stephanie
Stephanie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Ashley
Ashley,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Ana
Ana,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
A little this and a lil that
I have mixed reviews on my stay.
Pro: Location was perfect. It was right off Irlo Bronson and close to everything. We stayed in the West Village in a 2 bedroom, 2 bath villa. The Villa was spacious and comfortable. The resort had multiple pools, slides and a lazy river. The water was heated. It also had golf, arcade and much more.
The cons: When checking in you have to go to the timeshare desk for a parking pass. We decided to do a timeshare for $200 giftcard and it took 3 hours instead of the 1.5 hours promised. I did get a late check out to compensate but it was too long.
You also have to pay for the putt putt golf and other activities in the fun center. This is not disclosed until you are at the resort. Depending on your party size, the parks may be cheaper.
Overall, I would go back.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月12日
Don’t do it
It started at the security gate and just kept on going. You are given ZERO direction by check in staff on anything the resort offers or where to find points of interest ( or even directions, unless “that way” means more here than in other places. Strange room set up that is VERY dated and rundown. Just because you pay a daily “resort fee” does not mean you are allowed a TUBE for the FREE LAZY RIVER… Those will cost you $8 or so for a full day rental per person. Not sure how to enjoy the lazy river without a tube… so I guess well played money grab? Overall, avoid.
David
David,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月11日
Timeshare con
The main hotel is dated, the rooms are desperate need of new carpets or a deep clean. Our room smelled strongly of mold as soon as we entered. The mattress on the pull out sofa had mold/mildew and smelled awful. DO NOT agree to the timeshare presentation!! We were lied to and told the waterpark area costs more than $50 per person unless we did the presentation. This was a lie. We were told the presentation was 90 minutes, it was actually 2 1/2 hours!! Complete waste of our time and a complete scam. The activities do cost money, which is not stated on Hotels.com. They are inexpensive, so don’t waste your time getting roped into the timeshare con.
Tiffany
Tiffany,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Ron
Ron,8 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
Marlene
Marlene,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
Marcia V S
Marcia V S,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Simplesmente incrível!!!!
Adriana V S
Adriana V S,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Carlos
Carlos,7 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月1日
Alivia
Alivia,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月1日
Nice, but.
Fine. Pool, nearby restaurants were very nice. Emphasis on Holiday sales was greater than the Inn as a hotel. Meeting with a salesperson was a strong intro to the property; felt pushed hard to attend meeting. When I later realized it was not required, I tried to cancel within hours but was charged. It was a bad taste. I’m a Holiday Inn fan but not this one. Was it worth the annoyance for you to collect $50 from me for not attending your meeting? And because I didn’t go to your “tour,” I still had to figure out typical hotel info such as housekeeping, any amenities and property offerings. I learned all that from family who were staying in one of the condos, not from any Holiday Inn/IHG source.
Patricia
Patricia,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Juan
Juan,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月27日
Worst experience ever
Check in was great. Fire alarms kept going on and off Friday and Saturday. I was given incentives for that. Received bill this morning and was over charged. Went to front desk and was refunded but got to wait three to five business day. Worst experience ever. Called the manager at 954 am on 10/27/24 and still waiting for Leslie to call me back
DEANGELA
DEANGELA,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Passion
Passion,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Todo excelente recomendado para fmsilais hasta una semana en Orlando, es como un hogar. Dónde puedes hacer muchas actividades
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Peter
Peter,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
Bladier
Bladier,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
Great place to stay as basis for parks
Huge apartment with all needed comfort in a huge complex (10 min drive from reception). Very very Clean. Little bit overwhelming when coming in for the first time at registration.
Apartement well furbished. Pool and other amenities we used were great.