2/10 不太好
2020年2月7日
We intended to book the hotel on 30 January night but accidentally selected 31 January wrongly because of the time difference between Lima and the country where we are from. We immediately called the hotel directly and also asked for Expedia's help to liaise with the hotel to change the date. However, the hotel refused to change to date for us even though the booking was simply made 3 minutes earlier. The hotel is too inflexible and it does not put customers interest at their top priority. We are not satisfied with the hotel's customer service.
klo
klo,1 晚浪漫之旅
Expedia 真實旅客評語