Worst experience ever getting a hotel. Will not recommend.
Steven
Steven,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月5日
Terrible
The hotel was under construction…very dusty and room smelled. We didn’t have hot water and the front desk said “this hotel doesn’t have that hot of water”. We also had a spider in the bathroom. We had a 5 year old and was too much to try and change hotels.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月5日
Average but has potential
staff was friendly and pleasant, room rate was lower which was good. Most ameneties were not available as its going thru a rebuild. No restaurant, no gym, lobby was under construction, pool was not heated and hot tub did not have jets working. Parking was $10 a night when there is a free public lot next door seemed chinsy to charge for parking when most of property was not available to use. Beach is walking distance which is very nice, overall once place is finished it should be very nice.
ilya
ilya,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Harris
Harris,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
Edgar
Edgar,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月2日
Does Not Meet Expectations
The building is currently under renovation. The pictures online do not even come close to matching what you reserve. Also, if you are expecting and or paying for a room with an ocean view. That doesn't exist... Your view will be the pool and homes. The beach and ocean view is severely obstructed. Rooms need to be completely renovated also. Either a lot of detailed things were missed, or the renovation is being piecemeal by an unprofessional contractor. The side door was being kept blocked open with a small stone because the card reader was broken. Until this location gets their property together and accurate details about the property. Book with one of the larger brands near this location.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月1日
Awful
I have been coming for years here they have new management and the hotel is awful. I paid astronomical amount for a hotel that gave me pool towels for the shower. Was dirty, lights not work, the people working were absolutely rude. I understand they were doing renovations but we had no idea the walls were empty and we were in a shell of a room. There was not even water, no coffee or any food options. I had to walk to other hotels for service. I will never go back.
Sara
Sara,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月1日
Disappointed
I was aware that they were going through remodeling, but it was more like a construction zone. The lobby was torn apart and checking was at a folding table with completed. The rooms were incomplete and lights did not work in the bathroom, the hot tub had no jacuzzi, when asked for an extra bath towel we got a small pool towel. The restaurant was closed down. They should have discounted the price in this case, but instead I paid over $400 for one night.
Mary
Mary,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月31日
Elizabeth
Elizabeth,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月30日
Karlye
Karlye,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月29日
Could be great
The room was supposed to have a jacuzzi. It was replaced with a desk. The hotel is remodeling the entrance and restaurant. The rooms are not being remodeled. The pictures must be from the opening because the room had paint peeling from the ceiling, the locks didn’t work, they gave you exactly 2 towels. No light in the bathroom so we had to move the floor lamp to the bathroom. Also no vents or fans in the bathroom. Tons of mildew in shower and no water pressure. They still trying to charge 250 a night. The front desk people did discount the stay but will def not be staying again.
Joshua
Joshua,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月28日
Couples weekend.
It was a good stay. The staff were super nice and amazing.
The room, luke warm shower water. No hot water for shower. No hat water in sink. Requested a top floor room several times through email. No response. Needs a lot work on communication.
Jeff
Jeff,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Xaymara
Xaymara,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月27日
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月25日
Sandra Rubia
Sandra Rubia,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月23日
Joelene
Joelene,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月23日
Gil
Gil,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月22日
Could have been better.
Constant beeping starting early morning due to lift for painters. Sauna, lobby and restaurant out of service due to renovations. Asked for towels twice. Housekeeping picked up towels and never brought any back.
Positives: beach access, close to restaurants and other things in the area. Staff was friendly.
Carmen
Carmen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Rhonda was extremely professional and totally took care of us
Joseph
Joseph,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Amazing Hotel
I loved the hotel and the location was beyond what i expected. AMAZING! It was under construction but I just needed a place to sleep that was at a good location and clean. There were also a lot of good restaurants at walking distance
Gabriella
Gabriella,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Orlando
Orlando,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月18日
A work in Progress
The hotel is in the process of being renovated so there were several things going on. Our room was large and handicapped accessible. The shower needs better drainage because the floor got wet. There were missing base tiles in the bathroom.
The room only had a free standing closet and the ironing board would not stand up properly so very dangerous when opening the door.
We had a lovely patio facing the pool. The music was really loud for sitting out there.
We had an issue with our key the second day which took awhile to be resolved.
The gentleman at the desk was very helpful and gave us good recommendations for things. He was working at a makeshift desk due to the construction.
The hotel will be lovely when finished and we would stay there again. It is close to the beach and has great possibilities.
Carl
Carl,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Matthew
Matthew,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
justino
justino,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
First visit
Over all it was a good experience. NOT ENOUGH LIGHTING in rooms. Needs updated.
Asked for light bulb to be replaced but never gor done.