The only thing sucks is the receptioner's attitude. The first impresson I walked in was awful. The receptioner treated me rudely. Refused to offer any help. Talking in a whispered way, I had no choice to beg his pardon. And he rolled his eyes then yelled at me.By the way, the young receptioner was willing to help.
I was very disappointed with my stay. We had two rooms booked which were quite expensive and the rooms did not represent the level that was paid and i felt were very poor value for money. The bedroom furniture was quite basic and not what i would expect of a 4 star hotel (i would not grade this as 4 star) and the rooms are quite small (although being an old property i knew this would probably be the case). The worst thing though is the standard of cleaning in the rooms. On arrival, one of the bathrooms had not been cleaned thoroughly, the toilet in particular. The other bedroom had not had its bin emptied and contained all the rubbish from the previous occupant full to the top (indicating it had not been emptied for a while). These are basic levels of cleanliness that is expected from a hotel and this hotel has let itself down in that respect.
The pros are that the service at reception and breakfast is friendly, the breakfast is good and the location in the old centre close to the winter market is excellent and only a short walk away.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Anna
Anna,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Patrick
Patrick,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Very nice
Great area
Kelly
Kelly,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
A very nice hotel I would return to
The hotel and staff were excellent. I would stay here again. The hotel is located within the old town area and is mostly pedestrian. There is some parking at 17 Euro per night but it is limited and tight. The standard room is a bit small but who comes to Salzburg to sit in a hotel room. There are many excellent restaurants within easy walking distance. A warning about the area is to keep a watchful eye out for cyclists - it seems they have the right of way over pedestrians!
Eric
Eric,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Modern with old soul vibe
So cool that this 19th century hotel is still a beacon in Salzburg, right in the heart of old town at the bottom of the castle. So cozy & modern with old soul vibe
Joan
Joan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月1日
It had a great location, small room
Bonnie
Bonnie,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
S
S,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
Eric
Eric,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月23日
Getting to the property is hard because the old town is closed off to most cars after 11am. You need a code to get into the area, so you have to call them for the code and then get in. Once we were there it was nice enough. Front desk gentleman was curt, our bathroom did not look like it was cleaned very well. The bed was comfy and there was a fan and we could bring in the cool air from the window before bed. The room was nice and the breakfast was good. The location was excellent!