The only complaint we had was having to go to neighboring hotel for a luggage cart, lobby coffee, and sometimes to find the front desk staff.
Amy
Amy,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Disappointing
Check-in was great. They have a dog exercise area which was great, with ample parking. However, the TV in our room was not working and we could not get anyone to help us. The desk clerk, who said he was the manager, told us they had "more severe issues to take care of" and said this was a low priority for them. Also the "bold" coffee tasted like hot water.
Cynthia
Cynthia,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月1日
Shawn
Shawn,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月29日
You are on your own
Couldn’t use the washer/dryer at this facility or the Embassy Suites which is attached. Employees state they have no idea why they don’t work but guests can call number on machine. This is poor management from Corporate. Employees also don’t know rules about toll road and HOV restriction on 66. Again poor management by Corporate.
Clarissa
Clarissa,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月20日
paul
paul,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月19日
There was an approximately hourly thumping noise day and night that would wake me up throughout the night. When I complained after the first night I was told it was being addressed. Each day same story. Not fixed by the day I checked out.
Trein
Trein,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月13日
Nesanel
Nesanel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月11日
Theresa
Theresa,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月28日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月11日
Biggest problem? Roaches in the room. A LOT of them. I've never seen anything like that at a Homewood Suites before. The halls were dirty and smelled awful. The rooms look like they hadn't been cleaned. And it was next to impossible to get help from staff.
Frederick
Frederick,2 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年7月30日
Corey
Corey,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月30日
Lots of Space
We booked this hotel for just an overnight as it’s about a halfway point between Charleston, SC and our home in Boston, MA. We booked a King bed suite, plenty of room for 3, great place to get a great night’s rest and the breakfast buffet was convenient too!
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月28日
Great service and rooms!
Michele
Michele,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年7月28日
Nick
Nick,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年7月27日
I have stayed at this property before and don’t remember it like this or wouldn’t have booked it again, and certainly won’t stay there again. Super musty smell throughout property. People leave their trash in hallways. Actual ROACH on my ‘kitchen’ counter. Stayed 6 nights, had to go to front desk 3 of them to replace the coffee I had drank. Too expensive for this type of place. Very disappointed!
Terrie
Terrie,6 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月26日
nam
nam,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年7月25日
Kevin
Kevin,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月22日
Great place has two pools and a hot tub
Alex Michael
Alex Michael,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月20日
Peaceful stay
I only saw one bar of face soap, no hand soap, or shampoo or conditioner. Otherwise, it was a great room and stay.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月19日
Thanks for the great stay.
Randy
Randy,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月8日
randy
randy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月4日
nothing
Yoseph
Yoseph,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年6月28日
PRIYANK
PRIYANK,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年6月24日
Very disappointing stay
When we arrived there was no desk manager but instead a sign telling us to walk through the corridor to the connected hotel. It appears two hotels were sharing front desk managers. Upon entry into our room there was used bar soap in the shower and the AC was broken. I attempted to call the front desk but the phone was not connected to the wall so it was useless. I had to go down to the front desk walk through the corridor and find the manager of the other hotel and ask for a different room. While there I ran into another guest who was having issues as well. After some time I was able to obtain a different room and then had to move my family and all of our stuff quite a ways to the new room. All in all a very disappointing stay