Disappointed with change in ownership without notification. Changed happened the day we checked in. I reserved adults only and children were in the hotel. Difficult with elderly parents. Beach was terrible. No transparency that ocean is full of rocks and algae. I would have selected another hotel especially on juanillo beach. I have lost faith and trust with hotels.com. Not the first issue with hotels descriptions. Also will never rent a car through your website
Cristina
Cristina,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Really love the stay, good service and food.
Idalmis
Idalmis,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Wilson
Wilson,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月18日
Ok
William
William,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月17日
Maria virginia
Maria virginia,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月17日
I stayed at this property the last week of October and it was overly crowded. The food options were delicious. It was NOT buffet style. The staff was courteous, friendly and helpful. The beaches are rocky and have seaweed but still very beautiful. It was very hot and humid during the day. I would stay here again!
Treciana
Treciana,5 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年11月17日
We loved Carlos and Goegerio at Salty Rim, they made our experience great!
Hannah
Hannah,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月17日
Perla
Perla,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月17日
Excelente
Heidy
Heidy,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月16日
Stayed here during our honey moon. It was absolutely perfect. The food was delicious. Entertainment was so fun. Would love to come back sometime
Maciej
Maciej,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月15日
I didn't like that two mornings we heard a baby cry when the hotel is for adults only.
Marien
Marien,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月15日
Excelente
Sonia
Sonia,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月15日
George
George,9 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月15日
The property is run down and not kept up like it should be and like it could be. We were there for a bachelorette party and reserved a room in the Adults Only side but were “upgraded” to a room in the family side away from our group because they didn’t have a room for us. Our room had two sheets and no blanket and no towels. The bottles in the shower were empty and many spaces hadn’t been wiped down. The booze tasted like rubbing alcohol though the service from the bartenders was pretty good. The first day we were there we saw a huge pile of wet puke in the middle of the hallway near our room and it dried and remained there throughout our whole stay on the first floor. The beach is non existent and lackluster. I wouldn’t stay here again.
Abigail
Abigail,2 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2024年11月14日
My biggest disappointment was a beach, there is none. We were told that a few years ago, some storm washed it off, so they are only left with stones and mad. You have to walk to another resort to enjoy the water a bit. The food is ok, but you have to wait in lines for at least 40 min to an hour to get into the restaurant. The rooms are clean, but definitely need updating. During the rain part of the ceiling on our balcony just fell down. There is also no entertainment. Some singing at night and volleyball by the pool.
Viktoriia
Viktoriia,5 晚浪漫之旅
Orbitz 真實旅客評語
10/10 好極了
2024年11月14日
Great hotel
Melanie
Melanie,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月14日
Had a great time at the resort. Everyone there was great, really invested in making your stay as good as can be.
Brittany
Brittany,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月13日
Amazing experience
Vanicer
Vanicer,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月13日
La atencion de los empleados de las barras excelente
Olga
Olga,4 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年11月13日
CARLOS
CARLOS,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月13日
ANTONIO LUIS
ANTONIO LUIS,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月11日
I had an amazing time at the resort. The staff was friendly and wonderful and the other guests were also a fun time! I would definitely return for more vacation!